Shift Leader

Role overview

The Shift Leader supports restaurant management in delivering the brand’s mission through attentive service, quality food preparation, and a welcoming atmosphere. This position is central to the daily flow of the restaurant in a busy, growth-focused setting.

What you’ll do

• Help create a friendly, energetic environment for guests.
• Oversee store operations and guide the team during assigned shifts.
• Prepare food and cook menu favorites for customers.
• Build a broad skill set while contributing to your own development and that of others.

Rewards and benefits

The role comes with a range of benefits and support offerings, including flexible scheduling, strong compensation, free meals during shifts, and paid hands-on training. Eligible full-time associates may also receive medical, vision, and dental coverage, voluntary short-term disability, cancer income protection, health care and dependent care flexible spending accounts, a 401(k) with company match, vacation, sick leave, bereavement/funeral leave, and a Leave Share Program. Additional perks can include associate discounts, referral bonuses, opportunities to support the community, career and leadership development, and paths toward management roles.

Qualifications

Applicants should have some high school education. Prior operations experience is preferred. Any required food safety or local/municipal certifications, such as a Food Handler credential, must be obtained at the applicant’s own expense.

Work conditions and physical demands

This job involves working in hot, busy kitchen and counter areas with steam, food vapors, noise, and limited storage space. Employees are expected to stay on their feet for long stretches, handle hot and cold foods, use kitchen tools such as a Chinese cook knife, and work quickly while maintaining accuracy. The role also requires lifting up to 50 lbs., standing for up to four hours, and reaching across 36-inch countertops to serve guests. Strong verbal communication, adaptability, and the ability to handle conflict and shifting priorities are important.

About the company

The employer is a long-standing, family-owned American Chinese restaurant group founded in Glendale, California. With nearly 2,800 locations worldwide, the company focuses on delivering memorable Asian dining experiences while building a workplace shaped by family values and community impact.

Equal opportunity and accommodations

The company is an equal opportunity employer and follows all applicable federal, state, and local anti-discrimination laws. It does not discriminate based on protected characteristics, including sex, gender, pregnancy, childbirth, lactation, gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, or veteran status. Reasonable accommodations are available for qualified individuals with disabilities during the hiring process unless doing so would create an undue hardship. If an accommodation is needed for the application or interview process, applicants may contact TASupport@PandaRG.com.