Safety & Security Manager

Company overview

La Cigale Hotel, part of Accor, is a high-end five-star property in central Doha, Qatar. It is known as a landmark for business and leisure guests and features 225 well-appointed rooms and suites, nine food and entertainment venues, including two nightlife outlets and outdoor seating spaces, two ballrooms, a 490 sqm gym, a 20-meter indoor pool, and a luxury spa. Positioned as a city sanctuary, the hotel combines modern style with premium hospitality. It is located about a 2-minute walk from Al Sadd Metro Station and roughly 30 minutes by road from Hamad International Airport, giving easy access to Doha’s commercial and cultural districts. As part of Accor, the hotel emphasizes excellent guest service and an inclusive, growth-oriented workplace.

Role overview

The Safety & Security Manager will oversee hotel security operations, protect guests, employees, and property, and ensure strong emergency readiness across the site. The role requires hands-on leadership, effective incident response, and close coordination with hotel leadership and other departments.

Key duties

• Direct the security team and manage day-to-day security activities.
• Check security logbooks every day and raise serious issues to senior management.
• Investigate guest incidents, accidents, and employee-related matters, then complete reports within 48 hours.
• Monitor and control access to the property, including contractors, vendors, visitors, and gate pass procedures.
• Oversee CCTV monitoring and security coverage throughout the hotel.
• Make sure all hotel safety and security procedures are followed strictly.
• Keep security records and departmental reports confidential and well maintained.
• Prepare monthly management reports and operational updates.
• Ensure readiness for emergencies, including fire safety, evacuation, and crisis response.
• Organize regular fire drills and safety awareness training for employees.
• Train security staff on emergency response, firefighting, lifesaving methods, and incident management.
• Revise and maintain emergency manuals and safety procedures together with management.
• Represent the security function in management meetings when senior security leadership is unavailable.
• Coordinate smoothly with all hotel departments on safety and security matters.

Qualifications

• Demonstrated background as a Security Manager or Safety & Security Head in a hotel or hospitality setting.
• Solid understanding of fire protection, emergency response, and security operations.
• Strong ability to lead teams, investigate incidents, and prepare reports.
• Capability to train and supervise a diverse workforce.
• Good communication skills and the ability to handle crises effectively.
• High standards of integrity, professionalism, and confidentiality.
• Security or safety certifications are considered an advantage.

Benefits and culture

Team members receive access to an employee discount card for Accor properties worldwide for themselves and their families, learning opportunities through academies, involvement in corporate social responsibility initiatives, and chances for career growth locally and internationally. Accor also promotes a culture where individuality is valued and employees are encouraged to grow, learn, and build meaningful careers.

Diversity and inclusion

Accor describes itself as an inclusive employer that aims to attract, hire, and advance diverse talent.

Brand message

Live your passion, contribute to a better world, and challenge convention. With Accor, each career journey is personal and every chapter can be shaped by you.