Retail Assistant - Replenishment

Role overview

This position is based in Motueka, Tasman, New Zealand, and follows an onsite full-time roster. The shift pattern provided is Monday, Tuesday, Wednesday, Thursday, and Sunday from 3:30 PM to 12:00 AM.

What the role involves

• Deliver friendly, helpful service that improves the customer shopping journey.
• Assist with everyday store activities by responding to customer needs.
• Keep the store looking well-presented to support a high standard of customer satisfaction.

About the business

You will be joining a large supermarket network across New Zealand with more than 185 stores and over 20,000 team members. The organisation serves around three million New Zealanders each week and values practical thinking, energy, collaboration, curiosity, openness, and mutual respect.

The workplace encourages fresh ideas, teamwork, and a proactive approach. Team members are expected to support one another, learn together, and contribute positively to both customers and colleagues.

Key duties

• Be customer-facing, offer personalised help, and handle questions or concerns quickly.
• Keep shelves stocked, with a strong focus on essential and fresh food items, while maintaining stock rotation, quality, and presentation.
• Work closely with the team to keep daily operations running smoothly and maintain a clean, organised store.
• Follow safety procedures, raise hazards, and complete tasks in line with company policies and legal obligations.

What the employer is looking for

• A strong customer-first approach and a consistent focus on building loyalty through support.
• Good communication and interpersonal abilities.
• Integrity, professionalism, and respect for company values and standards.
• A detail-focused and proactive style, including escalation of issues when appropriate.
• Availability to work between 4:30 PM and 6:30 AM.

Perks and benefits

• Employee discounts across Woolworths Group brands and a rewards program that recognises purpose-driven work.
• Access to confidential 24/7 support through Sonder for financial, medical, safety, psychological, or physical assistance for employees and their families.
• Opportunities to build a long-term career within a global business with broad internal mobility.

Diversity and inclusion

The employer is committed to building an inclusive environment where different backgrounds, experiences, and perspectives are valued. Applicants are encouraged to request support or adjustments during the hiring process if needed.

Additional information

Roster option 1: Monday, Tuesday, Wednesday, Thursday, and Sunday; start time 3:30 PM; end time 12:00 AM.

The organisation describes itself as part of a wider group with a purpose of creating better experiences together for a better tomorrow, while supporting innovation, flexibility, and career growth.