Regional Pallet Controller

About the Company

Team Global Express NZ provides freight forwarding, end-to-end transport services, and broad logistics support to customers throughout New Zealand, from Kaitaia to Invercargill.

About the Opportunity

Ongoing growth in freight volumes has created a new opening for a Pallet Coordinator to join the Auckland team in Favona.

The working schedule for this position is Monday to Friday, from 8:30am to 5:00pm.

Role Overview

This position is focused on managing pallet activity across branches, keeping movement records accurate and complete, and working to reduce rental expenses wherever possible.

Key Responsibilities

• Oversee and monitor pallet movements and related processes across the network.
• Maintain precise records of all pallet transfers and branch-level activity.
• Work in line with health and safety standards at all times.
• Handle pallet account administration.
• Support training, process development, and compliance related to pallet operations.
• Deliver a strong customer service experience.
• Ensure records are entered promptly and accurately.
• Track equipment movement patterns and identify opportunities for improvement.

What You Need to Succeed

To do well in this role, you should communicate clearly and build positive working relationships with ease.

• Minimum 5 years of experience in transport or logistics.
• A tertiary qualification in transport or logistics is preferred, though not mandatory.
• Background in pallet tracking is preferred but not essential.
• Solid understanding of computer systems and information technology.
• Practical experience using Microsoft Office applications.
• Exposure to 2IC pallet software is preferred, but not required.
• Strong analytical ability and confidence in interpreting data.
• Excellent written and verbal communication skills.
• Ability to develop and sustain effective working relationships.
• A positive, solution-focused attitude with resilience and flexibility.
• Strong time management skills.

Benefits

• Complimentary on-site staff parking.
• Access to an on-site cafeteria with freshly prepared hot meals each day, subsidised to support your wellbeing and focus.
• Opportunity to work for a multinational organisation with trans-Tasman career possibilities.
• Employee welfare trust support covering 80% of medical expenses up to $1,500 per year.
• Discounted holiday homes available across New Zealand.

Additional Information

This employer operates an alcohol- and drug-free workplace. As part of the recruitment process, candidates will be required to complete police vetting, drug and alcohol testing, a medical assessment, and reference checks.

Applicants must be able to work in New Zealand immediately.