Receptionist

About KPMG Middle East

KPMG has established itself as a leading professional services provider in the Middle East, offering Audit, Tax, and Advisory services. With a workforce exceeding 5,000 professionals across the region, KPMG is committed to ambitious growth and continuously seeks talented individuals for various roles. The company is guided by an experienced leadership team and dedicated regional units, enabling the swift deployment of talent, technology, and solutions to meet client needs. KPMG's vision is to be recognized as a truly transformed and trusted firm by its people, clients, and society. They value the fresh perspectives that experienced professionals bring, regardless of their background, and aim for employees to make a significant impact from their first day.

Job Summary

The Receptionist will oversee front desk operations and provide essential administrative support to ensure the efficient daily functioning of the office. This role is the primary point of contact for visitors, clients, and staff, and will also manage meeting room logistics, communications, mail services, and various other administrative tasks.

Duties and Responsibilities

• Welcome and assist all visitors in a professional and welcoming manner, ensuring a positive first impression.
• Manage the visitor sign-in process and maintain accurate records of all visitors.
• Efficiently handle incoming phone calls, emails, and general inquiries, routing them to the correct departments.
• Provide support to new employees during their onboarding and induction phases.
• Organize and manage meeting room bookings, ensuring rooms are adequately prepared for scheduled meetings and events.
• Assist with appointment scheduling and other administrative coordination duties.
• Process requests for business cards and maintain associated documentation.
• Compile and prepare monthly reports detailing office service expenses, such as those for DHL, STC, and other vendors.
• Oversee the processing of shipments and courier services, track outgoing and incoming packages, and liaise with headquarters on shipping matters.
• Maintain comprehensive records for the front office and ensure all administrative documents are current.
• Contribute to general office administration and provide support for miscellaneous tasks as needed.

Qualifications

• A Diploma or Bachelor's degree in Business Administration or a related discipline is required.
• Prior experience in a receptionist, front desk, customer service, or administrative support capacity is preferred.
• Exceptional verbal and written communication abilities.
• A professional demeanor and a strong customer-centric approach.
• Excellent organizational capabilities and effective time management skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• The ability to juggle multiple responsibilities and priorities in a dynamic work environment.
• A keen eye for detail and effective problem-solving skills.
• Fluency in English is essential; knowledge of Arabic is considered an advantage.

What We Offer

KPMG is an equal opportunity employer, committed to providing development opportunities for all employees. The company fosters a friendly and supportive atmosphere where mutual respect is valued, and diversity is a source of strength. Employee well-being is prioritized through innovative work practices that promote a healthy work-life balance.