Operations Coordinator

About the Company

The employer is a logistics and transportation business based in New Jersey, operating with its own fleet along with a network of trusted carriers. The organization handles time-sensitive freight and focuses on dependable pickup and delivery, tailored service, and competitive pricing. Clear communication, operational expertise, and careful handling of shipments are central to how the team works. The company is part of Bassi Management Group (BMG), a multi-business group active across the USA with interests in trucking, warehousing, freight forwarding, real estate, and other verticals.

Role Overview

This position is responsible for supporting day-to-day operations across documentation checks, shipment/load audits, rate correction coordination, and recurring reporting. The role requires strong attention to detail, the ability to coordinate with multiple internal teams, and comfort working in a fast-paced logistics environment.

Load Verification

• Check load-related paperwork and make sure all documents are completed within the required timelines.
• Coordinate with the sales team to close any pending or incomplete documentation items.
• Keep accurate records and correspondence for all load verification work.
• Follow internal process standards and documentation rules without deviation.

Load Audits

• Carry out load audits according to the assigned audit schedule.
• Review transactions against the approved audit checklist and supporting files.
• Spot mismatches or errors and work with the appropriate teams to resolve them.
• Compile audit findings and share reports with the relevant stakeholders.

Rate Adjustments

• Work with Accounts Receivable and Accounts Payable teams on rate change requests.
• Ensure approvals and backup documents are properly collected and retained.
• Track each adjustment request until it is fully closed.

Reporting

• Draft and circulate daily, weekly, and monthly operational reports in the required format.
• Review operational data to identify exceptions, patterns, and process issues.
• Provide management with accurate reporting and useful operational insights.

Eligibility and Requirements

• Applicants should hold a graduation degree in any field.
• 2 to 3 years of experience in operations, logistics, documentation, audit, or process coordination is expected.
• Experience in US logistics, transportation, freight brokerage, or similar work is preferred.
• Strong analytical thinking and problem-solving ability are important for this role.
• Good communication skills and the ability to manage internal stakeholders are required.
• Proficiency in MS Excel and reporting tools is needed.
• Candidates must be willing to work from the Bangalore office.
• Candidates must be available for a US shift.

Job Details

This is a full-time, permanent role based in Bangalore. The working schedule is Monday to Friday, with a US shift from 6:30 PM to 3:30 AM IST.

Additional Information

The position is for an in-office arrangement in Bengaluru, India. No separate perks, notice period, joining date, or vacancy count were specified in the source.

Compensation

The offered salary range is INR 4,00,000 to INR 5,50,000 per year.