Office Housekeeper

About Boomtown

Boomtown is a leading creative organization renowned for producing one of the UK's most ambitious festivals. Each year, we transform a location into a temporary city, featuring a diverse array of music, theatre, art, sustainability initiatives, and immersive storytelling. Our core mission is to foster creativity, connection, and collective action through collaborative efforts with partners, artists, guests, and local communities.

About the Role

We are seeking a dedicated Office Housekeeper to join our head office team in Bristol. This role is crucial for the daily operations of our office, ensuring a clean, organized, and well-maintained workspace that promotes a positive and efficient environment for our staff. The position is permanent, requiring 40 hours per week, with flexibility in working hours to accommodate core business needs.

Responsibilities

• Perform daily cleaning duties, including vacuuming and mopping floors, wiping down surfaces and workstations, emptying bins, and dusting.
• Maintain the cleanliness of entrance areas to ensure a presentable first impression.
• Conduct daily deep cleaning of toilets, sinks, and mirrors.
• Ensure the kitchen is kept clean and tidy, including surfaces, appliances, tables, and chairs.
• Manage the dishwasher, loading and unloading as needed.
• Regularly dispose of outdated food from refrigerators and maintain the coffee machine, including stocking, cleaning, and running system cycles.
• Maintain bathroom and shower room cleanliness and ensure they are adequately stocked with supplies.
• Monitor and manage stock levels for cleaning products, toiletries, and kitchen supplies, liaising with company EAs for reordering.
• Receive, log, and store incoming deliveries of supplies.
• Stock the vending machine as needed.
• Collect and distribute incoming post and accept/log deliveries, notifying relevant teams.
• Handle deliveries promptly and allocate them to appropriate storage areas.
• Report daily to the Executive Assistant, communicating any concerns, stock needs, or issues.
• Keep storage and communal spaces tidy and free from clutter.
• Identify and report any damage, hazards, or necessary repairs.
• Assist with the setup and clear-down of meeting rooms.
• Manage the office ventilation and heating systems to ensure an optimal temperature for staff.
• Note: Scope and duties may be adjusted during festival build and show periods, with advance discussion.

Requirements

• Previous experience in a housekeeping, cleaning, or facilities management role is preferred.
• A keen eye for detail and a commitment to maintaining a clean and welcoming environment.
• Must be reliable, punctual, and capable of working independently with minimal supervision.
• Possess good communication skills and a friendly, approachable demeanor.
• Ability to effectively manage time and prioritize tasks.
• Comfortable performing manual tasks, including lifting and moving supplies.
• A proactive attitude and a willingness to go the extra mile.
• While specific experience in festivals or events is not mandatory, adaptability and a can-do spirit are highly valued.

Perks

• Be an integral part of one of the UK's most innovative and creative events.
• Contribute to significant cultural, environmental, and social impact.
• Work within a supportive and values-driven team environment.
• Enjoy a flexible, trust-based working culture.
• Gain opportunities to develop skills within the large-scale live events sector, relevant to the role's scope.
• Generous annual leave allowance, including extra time off during Christmas and on your birthday.
• Access to a pension scheme.
• Eligibility for salary sacrifice schemes for bicycles (including e-bikes) and IT equipment.
• Enhanced maternity/paternity leave (subject to eligibility criteria).
• Access to employee wellbeing support, including a 24/7 counselling service.
• Participation in regular staff social events.

Eligibility

Applications are welcomed from individuals of all backgrounds and communities. We encourage applications from underrepresented and marginalized groups within the festivals and live events sector. If you require any adjustments to the application process, please inform us. We are looking for candidates who can demonstrate a strong work ethic, attention to detail, and a proactive approach to maintaining a positive office environment.

Education Required

Not specified

Skills

• Cleaning and Sanitation
• Stock Management
• Time Management
• Communication
• Proactive Problem Solving
• Attention to Detail
• Independent Work
• Manual Dexterity
• Team Collaboration
• Facilities Maintenance