Line Manager

About the Role

Tesco Ireland is seeking a dedicated Line Manager for its Waterford location. This role is crucial in leading a department and its team to provide an exceptional shopping experience for customers. Tesco is a values-driven organization committed to employee development and fostering a culture of leadership and innovation. The company emphasizes serving customers, communities, and the planet, with a strong commitment to local suppliers and sustainability initiatives in Ireland.

Key Accountabilities

• Guide and mentor your team to ensure outstanding customer service, maintain high standards, and guarantee product availability.
• Achieve all departmental key performance indicators.
• Empower your team through daily decision-making to facilitate their job functions.
• Oversee the training plan, ensuring colleagues are properly trained, validated, and possess up-to-date training records.
• Ensure accurate and timely completion of all departmental processes, routines, and system operations.
• Strategize and execute seasonal, trade-driving, and promotional activities for maximum sales and impact.
• Maintain responsibility for all safe and legal departmental routines, implementing corrective plans as needed.
• Ensure team members understand objectives, receive regular feedback and reviews, and have career development discussions with live Personal Development Plans (PDPs).
• Provide consistent coaching and feedback across the store to enhance team skills and customer experience.
• Foster an environment that encourages innovation and personal growth, modeling a culture where customers enjoy shopping and colleagues enjoy working.

You Will Be Responsible For

• Prioritizing the customer in all actions and decisions.
• Building customer rapport and serving with pride.
• Ensuring consistent product and service availability.
• Handling products with care to maintain quality.
• Maintaining cleanliness and tidiness in all store areas.
• Adhering to department routines, processes, and company policies, including Health and Safety.
• Supporting colleagues in other departments as needed.

Additional Information

Successful candidates will be required to provide bank account details before their agreed start date. Tesco Ireland operates a blended working week, combining office and remote work, and is open to discussing flexible working arrangements.