Learning and Experience SGM

About the Company

Abdul Latif Jameel is a diversified business group with deep roots across the Middle East, North Africa, and Turkey. Built on long-standing relationships and strong regional networks, the company has grown into a trusted partner for organizations looking to operate and expand in the region.

Starting more than 75 years ago as a small trading enterprise and later becoming a Toyota distributor in Jeddah, Saudi Arabia, the group developed a broad operating infrastructure and established the largest vehicle distribution network in Saudi Arabia. That automotive foundation later helped the business expand into new sectors that contribute to the “infrastructure of life” across MENAT.

Why Join Us

With an international presence and more than seventy-five years of commercial success, the organization offers opportunities across the MENAT region and in markets around the world, including Chile, Japan, the UK, and Australia. The company’s culture is shaped by Respect, Innovation, a Pioneering Spirit, and Empowerment, creating an environment where people can grow, ideas can develop, and success can be sustained.

Role Purpose

This position is responsible for shaping and improving the complete learner journey and digital learning environment across HITCL. The role focuses on learner satisfaction, strong digital delivery, data-led improvement, and efficient learning operations.

Key Responsibilities

• Design, manage, and refine the full learner journey across all HITCL programs to maintain strong engagement, satisfaction, and learning outcomes.
• Set up, monitor, and improve digital learning experiences while ensuring LMS/LXP platforms and related systems remain reliable, scalable, and effective.
• Define and enforce instructional design and content quality standards for digital learning assets that are relevant to business needs and academically sound.
• Build and oversee learning KPIs, dashboards, and reporting structures that support accurate analysis and informed decision-making.
• Coordinate training delivery through scheduling, logistics, calendars, and learner communications to ensure smooth execution.
• Lead and develop teams working across content production, digital solutions, analytics, and training coordination.
• Assess learning tools and technologies and recommend improvements that strengthen learner experience, efficiency, and scalability.
• Maintain content libraries, version control, reusability practices, and support services for school production requirements.
• Ensure all digital learning content reflects adult-learning principles, academic governance, and HITCL’s learning philosophy.
• Work closely with schools and campus services to deliver training programs on time and without operational errors.

Experience and Qualifications

Candidates should hold a bachelor’s degree in Education, Technology, Business, or a related field. A master’s degree in one of these areas is preferred.

The role requires 12 to 15 years of experience in learning experience design, digital learning, or corporate education, including at least 5 years in a senior leadership position handling enterprise learning platforms or learning enablement responsibilities.

Experience with learning experience design, instructional design, LMS/LXP management, learning analytics, and team leadership is essential. An instructional design certification such as ATD or an equivalent credential is preferred.

Additional Information

This is a senior leadership role focused on enabling scalable, learner-centered training delivery across HITCL. The position combines learner experience design, platform administration, content creation oversight, analytics, and training coordination to support consistent and effective learning journeys aligned with academic standards and strategic goals.

Publication end date: 20 May 2026

Performance Focus Areas

Success in this role will be measured through learner satisfaction, engagement and completion rates, consistency across programs, LMS/LXP availability and adoption, quality and timeliness of platform setup and publishing, adherence to instructional design standards, dashboard accuracy, and the effectiveness of team delivery.

Work Location

Jeddah, Makkah, Saudi Arabia.