Jr Customer Service Executive - Provisioning & Configuration
Pune Division, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 hour ago
Where you'll work
Job description
About the Company
Tata Communications focuses on building smarter connectivity solutions through cloud, mobility, IoT, collaboration, security, media services, and network services. The organization works toward a future-ready communications ecosystem powered by innovation and intelligence.
Role Overview
This junior customer service role centers on provisioning and configuration support, with a strong emphasis on order planning, coordination, and issue resolution across internal teams and suppliers.
Key Responsibilities
- Arrange and coordinate customer orders in line with available production capacity and expected delivery schedules.
- Track stock levels and sequence orders based on inventory readiness.
- Work with suppliers and internal stakeholders to investigate and fix quality-related concerns.
Skills
Communication
Quality control
Customer Service
Operations Support
Issue Resolution
Order management
Inventory Coordination
Supplier Coordination