Host/Hostess

About W Hotels

W Hotels is dedicated to awakening curiosity and expanding worlds, offering a vibrant space to enjoy life. We aim to open doors and minds, constantly inspired by new faces and experiences. Our core is a harmonious, ready-for-anything spirit that has redefined luxury globally. The Whatever/Whenever service is our culture, bringing guest passions to life. If you are original, innovative, and future-focused, you are welcome at W Hotels. Joining W Hotels means joining a portfolio of brands with Marriott International, a place to do your best work, fulfill your purpose, be part of an incredible global team, and become your best self.

Job Responsibilities

• Welcome guests and determine the size of their group.
• Escort guests to available and clean tables, ensuring a comfortable seating arrangement.
• Present updated and clean menus to each guest.
• Assist guests as needed while guiding them through dining areas.
• Rearrange tables, chairs, and cutlery to accommodate special group seating requirements.
• Verify that guests have the correct cutlery, a napkin, and any other standard table setting items.
• Ensure menus are current, clean, complete, and free from damage.
• Maintain cleanliness of work areas throughout the shift with consistent cleaning procedures.
• Monitor seating availability, service, safety, and guest well-being in dining rooms.
• Adhere to all company and safety policies and procedures, reporting any accidents, injuries, or unsafe conditions to the manager.
• Participate in safety training and obtain necessary certifications.
• Maintain a neat and professional appearance with a clean uniform.
• Protect company assets and uphold confidentiality of proprietary information.
• Greet and acknowledge all guests according to company standards.
• Communicate clearly and professionally, and answer phones using proper etiquette.
• Foster positive working relationships and support team goals.
• Listen to and respond appropriately to employee concerns.
• Ensure quality expectations and standards are met.
• Stand, sit, or walk for extended periods.
• Lift, carry, push, and pull objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Additional Information

Job Number: 26046185

Job Category: Food and Beverage & Culinary

Location: West Bay, Zone 61, Doha, Qatar

Schedule: Full Time

Located Remotely: No

Position Type: Non-Management