Founder's Associate Intern

About Parloa

Parloa is focused on making customer interactions feel smooth and natural for both people and the businesses that serve them. In the era of agentic AI, the company is helping build a new standard for customer experience, where support becomes more than a transaction and turns into a meaningful exchange. Parloa has already enabled more than one billion customer interactions for global enterprise brands, including IKEA and Booking.com.

Role overview

As a Founder’s Associate Intern, you will work closely with the Chief of Staff and the CEO office to support strategic and operational priorities. The role is designed to help improve productivity, simplify internal processes, and support the execution of initiatives that move the company toward its goals.

Key areas of ownership

• Take part in strategy discussions and help shape business plans and strategic initiatives.
• Support the planning, delivery, and tracking of high-priority projects.
• Carry out research, review data, and turn findings into useful insights for decision-making.
• Assist with day-to-day operational work to improve efficiency across the business.

Candidate profile

The ideal candidate has a bachelor’s degree or higher in business management or a related discipline, and can work from the Berlin HQ at least three days per week. The role suits someone with 1–2 years of experience in fast-moving environments such as strategy consulting, venture capital, or a high-growth startup. You should bring an entrepreneurial mindset, a practical hands-on approach, strong organization and prioritization abilities, and excellent communication skills in both English and German.

Hiring process

The selection process includes a recruiter video call followed by a meeting with the hiring manager.

Why Parloa

Parloa is building agentic AI that can understand, reason, and take action in enterprise customer conversations. The company works on complex, high-impact problems where quality, ownership, and speed matter. Team members are expected to deliver meaningful outcomes from day one, communicate clearly, make sound decisions, and take responsibility for results. Parloa has backing from investors such as General Catalyst, EQT Ventures, and Altimeter Capital, and aims to become a global leader in enterprise conversational AI.

Data protection and compliance

Parloa emphasizes strict data protection practices and expects employees to help maintain GDPR and ISO compliance, including ISO 27001, when handling sensitive information.

Equal opportunity statement

Parloa offers equal opportunity to all qualified applicants regardless of race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background, or other characteristics.