Executive Housekeeper

Role overview

In this position, you will take ownership of the hotel’s housekeeping function and ensure that every area reflects top-tier cleanliness, hygiene, and presentation. The job calls for thoughtful planning, strong people management, and smooth day-to-day execution so guest experience remains consistently excellent. You will help build a team culture centered on high standards, pride in work, and memorable hospitality.

Key responsibilities

• Direct the full housekeeping operation, including systems oversight, budgeting, forecasting, stock control, and execution of internal policies.
• Maintain excellent standards of cleanliness, service quality, and appearance across guest rooms, common areas, washrooms, offices, and meeting spaces.
• Work closely with property operations and other departments on renovation, rehabilitation, and capital improvement initiatives.
• Strengthen team engagement and retention through performance reviews, coaching, development opportunities, and recognition efforts.
• Make sure housekeeping practices meet health and safety requirements, especially in the handling and use of chemicals and cleaning products.

Qualifications and values

Success in this role is built on Hilton’s core values: delivering warm hospitality, acting with integrity, leading with purpose, collaborating as a team, taking ownership, and working with urgency and discipline.

The role calls for substantial background in housekeeping leadership, ideally within a 5-star hotel environment. You should bring strong planning and leadership capability, clear communication, excellent interpersonal skills, the ability to perform well under pressure, careful attention to detail, a commitment to quality, practical knowledge of cleaning methods, tools and chemicals, and confidence in budgeting and financial oversight.

About Hilton

Hilton is a global hospitality company with a long-standing mission to spread the light and warmth of hospitality around the world. The organization has served more than 3 billion guests globally and is known for its award-winning workplace culture and strong reputation as an employer. Team members are supported at every stage of their journey, whether they are starting out or looking for a new direction.

Benefits

• Access to the Go Hilton travel program, offering 110 discounted nights and room rates starting at $40 USD per night at participating hotels.
• Employee stock purchase opportunity with a 15% discount on Hilton shares.
• Dedicated caregiving concierge support for personal and family caregiving needs.
• Crisis Concierge support for practical help and emotional care during loss-related situations.
• Free counseling and mental health support through the Employee Assistance Program, for eligible team members.
• A range of health and welfare coverage options, including medical, dental, and vision-related benefits.
• Benefit availability may differ by location and is subject to the specific terms and conditions of the employment plan or program.