- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- Work from home
- Eligibility
- Saudi nationals with customer service or call center experience who can work remotely and follow fixed working hours.
- Resume
- Required to apply
Job description
Job Overview
Shrimp Shack is hiring a Customer Service Representative for a remote position based in Riyadh, Saudi Arabia. This opportunity is reserved for Saudi nationals who meet the outlined requirements and are ready to work in a structured customer support environment.
What You’ll Do
- Handle customer questions and complaints in a professional and courteous manner.
- Use customer service systems effectively to support day-to-day service operations.
- Contribute to improving the customer experience through strong communication and service handling.
- Maintain complete adherence to the assigned working hours.
Requirements
- Applicants must be Saudi citizens.
- Prior experience in customer service or call center roles, especially in improving customer service skills, is required.
- Ability to work confidently with customer service platforms and manage inquiries and complaints professionally.
- Strong commitment to the scheduled working hours is essential.
Benefits
- Comprehensive medical insurance for the employee.
- A comfortable, organized work setting that supports career growth and development.
Additional Information
This role is offered as a full-time remote position. The company has not specified salary details, number of openings, education requirements, or a start date.