Coordinator

About Us

Officeworks is seeking a Retail Department Leader (Coordinator) for its Stuart Park store in the Northern Territory. This role focuses on leading the team to deliver exceptional customer experiences, fostering a positive and collaborative work environment, and driving store performance. The Coordinator will be instrumental in inspiring the team, maintaining an upbeat atmosphere, and ensuring strong teamwork to achieve collective goals.

About The Role

As a Retail Department Leader, your primary responsibilities will include:

• Acting as a solutions expert by actively listening to customer needs and offering comprehensive solutions to enhance their shopping experience.
• Collaborating with the store leadership team to motivate and develop staff, linking daily tasks to positive customer outcomes.
• Mentoring and training team members to build their confidence and expertise, enabling them to provide significant value to customers.
• Ensuring the store is well-organized and stocked, making it easy for customers to find the products they need.
• Providing expert knowledge and advice on the latest products to assist customers in finding suitable solutions.

This position is based at the Officeworks Stuart Park Store and includes a flexible rotating roster with Monthly Rostered Days Off (RDOs) in addition to standard leave entitlements.

About You

The ideal candidate will possess:

• Proven experience in retail leadership with a strong commitment to outstanding customer service.
• Excellent communication skills to build rapport with both team members and customers.
• A talent for leadership, capable of developing a high-performing retail team.
• The ability to excel in a fast-paced setting and manage competing priorities effectively.
• A proactive approach and a willingness to actively participate in ensuring smooth store operations.

Our Culture & Benefits

Officeworks is dedicated to its people, offering a supportive culture and numerous benefits:

• Flexible work arrangements to support work-life balance.
• Generous discounts on products and services from Officeworks, Bunnings, Kmart, Target, and other Wesfarmers brands.
• Access to an exclusive benefits program offering discounts on entertainment, travel, lifestyle, and health services.
• Supportive policies for growing families.
• Comprehensive wellbeing programs, including an Employee Assistance Program (EAP).
• A Flexible Public Holidays Policy to accommodate diverse cultural and religious observances.
• Extensive learning and development opportunities to foster career advancement.
• Potential for career growth within the broader Wesfarmers Group.

Officeworks is committed to creating a diverse and inclusive workplace that reflects the communities it serves. Applications are encouraged from individuals of all ages, cultural backgrounds (including Aboriginal and Torres Strait Islander peoples), abilities, and from the LGBTQI+ community. We are dedicated to providing a safe and supportive work environment for all team members.