Carer Responder

About Us

Contact Care is a well-established Irish company dedicated to providing exceptional homecare services to older individuals and people with disabilities. We pride ourselves on our flexible, forward-thinking approach and our strong reputation among healthcare professionals and community organizations. Our mission is to collaborate with clients and their families to create personalized care solutions, underpinned by a deep commitment to our community.

Job Overview

We are seeking a dedicated Care Responder to join our team in Northside, Dublin. This role is crucial for maintaining our high standards of service delivery and offering essential field support to our Healthcare Assistants. As an 'on-call' Healthcare Assistant, you will work a structured 5-day week, covering unexpected staff shortages, responding to emergencies, and assisting the broader team. You will be providing care to a diverse adult population, including the elderly and individuals with long-term disabilities, requiring comprehensive personal and social support.

Core Responsibilities

• Covering unscheduled staff absences to ensure uninterrupted client care.
• Participating in a monthly on-call rotation, which includes one weekend per month.
• Delivering high-quality personal and social care according to individual care plans.
• Responding to urgent situations in the field to ensure client safety.
• Efficiently traveling between client locations throughout Northside Dublin.
• Mentoring and supporting new staff members during their onboarding.
• Accurately documenting all care activities and reporting concerns in line with company policies and health and safety regulations.
• Assisting field supervisors and management with operational tasks.

Requirements & Qualifications

• A minimum of 2 years of experience as a Care Assistant in a community setting.
• QQI/FETAC Level 5 qualification (or equivalent) in a Healthcare discipline.
• Fluent English, both written and spoken, is essential.
• Current certifications in CPR and Patient Moving & Handling.
• A full, clean Irish or European driving license and access to your own vehicle.
• Ability to provide excellent professional and character references.
• Willingness to undergo Garda Vetting.

Why Join Us?

• A supportive and rewarding work environment with strong leadership.
• Predictable working hours with structured rosters.
• Competitive salary and reimbursement for travel expenses.
• Refer-a-Friend bonus program.
• Complimentary training, including Patient Moving & Handling and CPR refreshers.
• Company-sponsored Garda Vetting.
• Opportunities for professional development and career advancement.
• Comprehensive induction and ongoing in-house training.
• Free official ID badge.

Additional Information

This role requires fluency in English and involves working within the Northside of Dublin. The position is full-time and permanent.