Availability Leader

Role overview

Woolworths Group is seeking an Availability Leader in Queenstown, Otago, New Zealand to guide the Availability team and keep inventory processes running accurately and on time. The role focuses on protecting stock accuracy, supporting production planning, maintaining price integrity, and improving overall product availability.

About the business

Woolworths Supermarkets New Zealand operates more than 185 stores and has over 20,000 team members across Aotearoa. The organization is focused on making everyday life a little better for Kiwi communities and serves around three million New Zealanders each week. The workplace is described as energetic, collaborative, practical, and open to fresh thinking, with strong emphasis on respect, care, curiosity, and teamwork.

Key responsibilities

• Take charge of the Availability team to ensure inventory tasks are completed accurately and within required timeframes.
• Support production planning, ticketing accuracy, price checks, and stock receiving so inventory records remain correct.
• Carry out shop floor inspections, stockroom audits, and stocktake checks to maintain inventory precision.
• Work with the Customer Experience Leader to review online order issues and put safeguards in place to reduce repeat discrepancies.
• Review and complete production plans for stores with in-house production such as Meat and Bakery.
• Investigate process issues escalated by the SOS and complete health checks to identify improvement opportunities.
• Contribute to store leadership by stepping in as Acting Store Manager on scheduled shifts.
• Take part in team communication and collaboration activities that strengthen store-wide alignment.

What you bring

• Strong problem-solving ability and sound critical thinking.
• Proven people leadership skills, including delegation, coaching, feedback, and performance follow-up.
• Clear and effective communication for setting expectations, timelines, responsibilities, and standards.
• Ability to read data, draw insights, and turn them into action.
• A reliable, accountable approach that aligns with company values and supports accurate, timely work delivery.
• Willingness to work four weekend shifts per month, including at least one Saturday and one Sunday, plus at least one evening each week until store close.

Benefits and rewards

• Access to team discounts across Woolworths Group brands.
• A rewards program that recognises purpose-driven contribution.
• Free confidential 24/7 support through Sonder for financial, medical, safety, psychological, and physical assistance for employees and their families.
• Exposure to a large international business with broad career opportunities.

Culture and inclusion

The company promotes a supportive and flexible environment built on diversity, equity, inclusion, and belonging. Candidates are encouraged to apply and may mention any adjustments needed during the hiring process.