Associate, Internal Communications

About the team

This position is part of the global Internal Communications function, a team dedicated to keeping DoorDash employees informed, aligned, and engaged. The group leads messaging around the company’s strategy, business priorities, and financial performance so employees have a clear understanding of both near-term work and the long-range direction of the business. The team partners with stakeholders across the organization and supports communication needs that touch many parts of the company.

About the role

Reporting to the Senior Manager, Internal Communications, this position contributes to and independently handles key pieces of high-priority internal messaging across DoorDash. The work includes company-wide updates, executive communications, and urgent or reactive messages, including crisis-related communication.

This opportunity is geared toward an early-career communications professional with about 3 to 5 years of experience who can write well, stay organized, and work effectively in a fast-moving and sometimes unclear environment. You will work closely with the Senior Manager to turn complex or changing information into employee communications that are easy to understand and act on.

Key responsibilities

• Write, revise, and help shape internal content such as announcements, leadership notes, FAQs, and intranet materials.
• Support delivery of important communications, including organizational changes, all-company moments, and urgent updates.
• Take ownership of assigned communications workstreams from start to finish.
• Track timelines and coordinate with stakeholders so messaging is accurate and delivered on schedule.
• Publish and manage content across internal platforms such as The Block, Slack, and email while maintaining consistency and quality.
• Gather input from cross-functional partners and turn it into organized, polished drafts.
• Spot communication gaps, risks, or opportunities and suggest practical solutions.
• Help prepare for major company-wide communication events, including All Hands and large announcements, along with related materials and logistics.
• Support content revisions, version tracking, and quality checks for sensitive communications.

What success in this role looks like

• You help clarify complicated topics through strong internal messaging.
• You keep communications accurate, timely, organized, and well-coordinated across teams and channels.
• You can juggle several projects at once, often with changing inputs and tight deadlines.
• You work closely with partners across the business to gather information and move communications forward.
• You grow your skills in corporate, executive, and change communications with support from senior teammates.
• You are able to take increasing ownership and make sound decisions within defined scope.

What we are looking for

• 3 to 5 years of experience in internal communications, corporate communications, or a similar field.
• Comfort working in high-pressure, fast-moving environments and across global time zones.
• Strong writing and editing ability, with a talent for turning rough input into clear, concise messaging.
• Solid project management skills and the ability to organize complex information into structured materials.
• Excellent organization and the ability to manage multiple deadlines and priorities.
• Good judgment and a careful approach to sensitive information.
• A collaborative, responsive, and proactive working style.
• The ability to own projects or workstreams independently with limited direction.

Compensation and benefits

The stated national base salary range for this role in the United States, including Illinois and Colorado, is USD 88,400 to USD 130,000. Final compensation will depend on factors such as skills, relevant experience, and work location, with base pay adjusted to the employee’s location.

DoorDash offers a benefits package for regular employees that includes a 401(k) with company match, 16 weeks of paid parental leave, wellness benefits, commuter benefits matching, paid time off, and paid sick leave in line with applicable laws. Additional benefits include medical, dental, and vision coverage, 11 paid holidays, disability insurance, basic life insurance, family-forming support, and mental health resources.

For salaried roles, paid time off is flexible, plus 80 hours of paid sick time per year. For hourly roles, vacation is accrued at roughly 1 hour for every 25.97 hours worked, and sick time is accrued at 1 hour for every 30 hours worked.

Additional information

DoorDash expects this position to be filled by 6/14/26.

For roles connected to New York City, the company notes that it uses Covey as part of the hiring or promotion process, and that some features may be treated as an AEDT under NYC rules. Candidate applications and job requirements may be provided to Covey during that process. The company states that Covey Scout for Inbound was used from August 21, 2023 through December 21, 2023, then resumed on June 29, 2024, and ceased on April 30, 2026. The Covey tool has been reviewed by an independent auditor.

DoorDash describes itself as a company focused on helping local economies thrive. It operates as a technology and logistics business that began with door-to-door delivery and is expanding into more categories beyond food delivery.

The company says it is growing quickly and constantly evolving, giving employees the chance to contribute ideas, solve new problems, and shape their careers. It also highlights a strong commitment to employee well-being through benefits and perks such as premium healthcare, wellness reimbursement, and paid parental leave.

DoorDash states that it is committed to diversity, inclusion, and equal opportunity, and that it welcomes applicants from a wide range of backgrounds and experiences. It also notes that it will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

If accommodations are needed, applicants are asked to let the recruiting contact know at the beginning of the process.

The job posting also repeats that Covey was used in the NYC hiring process, with the same audit-related note, and references the independent audit record for the tool.