Tele counselor (Thane)

Location: Thane

Designation: Tele Counselor

Openings: 4

Salary: 8,000 – 12,000 per month

Notice Period: Immediate Joiner

Work Type: Work from Office

Working Days: 6 days a week (Sunday working)

Job Responsibilities

• Course Guidance: Promote various IT courses to students through phone calls, providing information about the programs offered by the institute.
• Career Counseling: Advise students and parents on choosing the right courses to enhance their career prospects.
• Admission Assistance: Guide students through the admission process, answering questions and helping them make informed decisions.
• Query Resolution: Address any queries from students or parents regarding the courses and enrollment procedures.
• Student Support: Assist students and professionals in identifying their academic and career goals, helping them select courses that align with their interests and abilities.
• Inquiry Management: Handle inquiries through phone, email, and chat, ensuring prompt and accurate responses.
• Database Management: Maintain and update the student database regularly.
• Admissions Conversion: Counsel prospective students effectively, converting inquiries into successful admissions.

Required Skills

• Excellent communication skills, both verbal and written.
• Ability to guide and counsel students on course selection.
• Proficiency in handling multiple inquiries via phone, email, and chat.
• Strong organizational skills to manage student records.
• Ability to work in a fast-paced environment and meet targets.

This job is provided by Shine.com