Restaurant Assistant Manager

Role overview

Zaxbys is looking to add an Assistant Manager in Powdersville, SC. This role focuses on keeping the restaurant running smoothly, creating a positive guest experience, and ensuring daily operations meet company standards.

The position carries an hourly pay range of $20.00 to $24.00. The restaurant describes itself as a lively place for guests and a rewarding workplace for team members.

What you will do

• Oversee day-to-day restaurant operations and make sure all policies, procedures, and standards are followed.
• Make sure guests receive a great experience and that team members consistently meet or exceed expectations.
• Coach, train, and develop team members, including ongoing support and performance improvement.
• Build work schedules in line with company rules and local labor requirements.
• Assign shift tasks, set clear expectations, and adjust coverage or priorities as needed.
• Lead, supervise, and motivate the team to perform at a high level and work toward quarterly goals.
• Maintain high standards for service, food quality, and cleanliness.
• Share performance concerns with the General Manager when needed.
• Support performance reviews and help mentor team members.
• Encourage a healthy team culture by recognizing strong work and leading by example.
• Respond promptly and respectfully to guest or team complaints, concerns, and injuries, and report them properly.
• Keep operations aligned with Zaxby’s and Zax LLC policies, procedures, and brand standards.
• Follow all applicable federal, state, and local laws and guidelines.
• Use management tools and keep records accurate, organized, and up to date.
• Handle additional duties needed to keep restaurant operations functioning well.
• Promote safe work habits and ensure the team follows safety procedures.
• Escalate HR, risk, and other operational concerns to the appropriate managers.

Training and compliance

• Complete all required training, including the Assistant Manager Development Plan.
• Finish Food Safety Certification and Manager Certification.
• Complete any other training required by Zax LLC.
• Stay flexible and be willing to take on duties beyond the standard scope of the role when needed.

Benefits and rewards

• Quarterly bonus potential of up to 12% of annual earnings.
• Free meals during shifts and 50% off meals off shift.
• Paid time off and paid holidays.
• Paid training and early access to pay.
• Recognition and employee referral programs.
• Opportunities for advancement.
• Medical, dental, and vision insurance.
• HSA option.
• Short-term and long-term disability coverage.
• Employer-paid life insurance.
• 401(k) with employer match, including 100% match on the first 3% contributed and 50% match on the next 2%.
• Additional eligibility requirements apply for some benefits.

Job requirements

• Must be at least 18 years old.
• Must have a valid driver’s license, vehicle insurance, and dependable transportation.
• Availability for at least 5 days per week and 32 to 48 hours weekly.
• Willingness to work a flexible schedule, including days, evenings, weekends, and holidays.
• Must successfully pass a background check.
• Strong leadership, organization, and teamwork skills are needed.
• 1 to 3 years of management experience is required.
• Restaurant management experience is preferred.

Physical and work environment requirements

• Ability to sit, stand, and walk for extended periods.
• Occasional stooping, bending, crouching, climbing, and ladder use.
• Frequent lifting, pushing, pulling, and carrying up to 50 pounds, including overhead lifting.
• Regular use of hands and wrists for gripping and precise movement.
• Ability to communicate clearly by speaking, reading, and writing.
• Strong visual and auditory awareness to monitor and respond to surroundings.
• Comfortable working around hot and cold temperatures and food allergens.
• Able to safely use restaurant equipment such as knives, fryers, and other potentially hazardous tools.