Executive, Staffing Operations

About foodpanda

foodpanda operates as part of the Delivery Hero Group, a global local-delivery platform with a presence in more than 70 countries. The group is based in Berlin, Germany, and has been listed on the Frankfurt Stock Exchange since 2017 as part of the MDAX index.

Role overview

We are seeking a committed Staffing Operations Executive to support pandamart store operations in Singapore. This role is central to managing staffing and recruitment needs so that store teams are fully supported and daily operations can continue without interruption.

Key responsibilities

• Handle the full recruitment cycle for pandamart store operations staff, including sourcing, screening, interviewing, reference checks, and offer processing.
• Design and apply practical sourcing methods across different channels and platforms to improve hiring efficiency.
• Work closely with internal stakeholders such as Workforce Planning, Training, Operations, and HR teams, while keeping them informed on candidate progress and pipeline status.
• Build and maintain a reserve pool of temporary workers to help ensure every shift is covered for daily store operations.
• Create backup staffing plans to address schedule gaps caused by absenteeism, medical leave, or other shortfalls.
• Review turnover and retention trends to estimate future hiring requirements.
• Coordinate training for incoming hires and send roll-call reminders to help secure full attendance.
• Keep job descriptions current so the hiring criteria remain aligned with the profiles being recruited.

Qualifications and requirements

• A degree in Human Resources, Business Administration, or a related discipline is preferred.
• At least 2 years of experience in recruitment or talent acquisition is required.
• Availability to support urgent staffing needs after office hours and on weekends is necessary.
• Working knowledge of hiring practices and Singapore MOM labour regulations is important.
• Strong ability to assess candidates accurately through screening and interviews.
• Good interpersonal, communication, and time-management skills are needed.
• A proactive mindset toward recruitment and hiring is expected.

Additional information

This position focuses on supporting store staffing operations and ensuring manpower availability for smooth day-to-day execution. The role requires flexibility for urgent manpower issues outside regular office hours, including weekends.