Receptionist

Role overview

O'Reilly Consulting Group is recruiting on an exclusive basis for a receptionist to support Hugo Loonam Motors, a long-running family-owned motor dealership in County Offaly, Ireland. This role sits at the front desk and is central to delivering a positive, professional first impression for customers and visitors. In addition to customer-facing duties, the position includes day-to-day office administration and coordination support.

Key responsibilities

• Greet customers and visitors in a professional, welcoming manner.
• Answer incoming calls and route enquiries to the correct team or department.
• Handle customer questions promptly and courteously.
• Support appointment booking and scheduling when needed.
• Enter customer details accurately and keep records up to date.
• Monitor and manage email communication and general correspondence.
• Perform routine administrative and filing tasks.
• Work closely with colleagues in sales, service, and parts.
• Keep the reception space neat, organised, and inviting.
• Provide wider administrative assistance to the team as required.

Essential requirements

• Some prior experience in reception, administration, or another customer-facing position.
• Strong verbal and written communication skills, with good interpersonal ability.
• Well-developed organisational skills and close attention to detail.
• A polished, approachable, and professional attitude.
• Comfort using computers, including Microsoft Outlook, Word, and Excel.
• Ability to manage several tasks in a busy setting.
• Positive mindset and willingness to contribute as part of a team.

Desirable experience

• Background in the motor trade.
• Exposure to customer management or appointment booking software.
• Experience in a busy office environment.

Personal qualities

• Friendly, approachable, and professional in manner.
• Reliable, organised, and self-directed.
• Customer-oriented with a strong service ethic.
• Comfortable taking initiative and working independently.
• Flexible and happy to assist colleagues when needed.
• At ease interacting with people from varied backgrounds.

Why apply

This is a chance to join a respected family business where people are valued. You will become part of a supportive team and help maintain the high standard of customer service associated with Hugo Loonam Motors.