Jr Customer Service Executive - Provisioning & Configuration

About the Company

Tata Communications focuses on building smarter connectivity solutions through cloud, mobility, IoT, collaboration, security, media services, and network services. The organization works toward a future-ready communications ecosystem powered by innovation and intelligence.

Role Overview

This junior customer service role centers on provisioning and configuration support, with a strong emphasis on order planning, coordination, and issue resolution across internal teams and suppliers.

Key Responsibilities

• Arrange and coordinate customer orders in line with available production capacity and expected delivery schedules.
• Track stock levels and sequence orders based on inventory readiness.
• Work with suppliers and internal stakeholders to investigate and fix quality-related concerns.