HR Coordinator

Role overview

We are looking for a lively, approachable, and highly organized HR Coordinator to support a compact Human Resources team. This role provides broad HR assistance across benefits administration, onboarding, training coordination, employee records, and payroll support for the organization.

The position also helps strengthen company culture by encouraging employee engagement, reflecting core values, and acting as a dependable point of contact for employees throughout the business. Support will be provided to teams in both the U.S. and Canada, so fluency in English and Spanish is essential.

This is an on-site role with a Monday through Friday schedule in Houston, TX.

Human resources administration

• Act as a main HR contact for employees and managers, offering guidance and support when needed.
• Help administer HR policies, programs, and procedures across the organization.
• Coordinate pre-employment checks such as background screening, motor vehicle reports, drug tests, and physical exams.
• Manage onboarding activities, including I-9 verification, new hire orientation, and a welcoming first-day experience.
• Maintain vehicle registrations, license plates, and fleet fuel card administration.
• Keep employee files and HR documentation organized through filing, scanning, archiving, and retention practices.
• Support compliance with relevant federal, state, and local employment regulations.
• Track and coordinate employee training through the learning management system.

Benefits administration

• Support health and welfare benefits and serve as a communication link between employees, the PEO, benefits broker, and insurance carriers.
• Monitor eligibility and process enrollments, qualifying life event updates, and terminations.
• Assist employees with benefits questions and resolve issues promptly and professionally.
• Help manage the annual open enrollment cycle, including communications and enrollment support.

Training administration

• Prepare monthly training materials and presentations using Canva and related tools.
• Organize training logistics such as scheduling, materials, and participant support.
• Coordinate weekly lunches and ensure training spaces are stocked with refreshments and supplies.
• Serve as the main contact for trainees and respond to questions or concerns during the training process.

Payroll administration

• Assist payroll operations by keeping employee data accurate and processing personnel changes.
• Research payroll issues and help resolve discrepancies in a timely way.
• Process promotions, pay changes, and employee exits in HR and payroll systems.
• Support timekeeping administration and employee assistance through Timeco or similar workforce tools.
• Take part in recurring payroll audits and reconciliations to maintain accurate and compliant records.

Culture and employee engagement

• Represent the organization’s mission, values, and culture in day-to-day interactions.
• Support workplace initiatives that help build a positive and engaging environment.
• Help plan and take part in recognition programs, events, engagement activities, and team-building efforts.
• Build strong employee relationships and encourage collaboration, accountability, and continuous improvement.

Required knowledge, skills, and abilities

• Strong written and verbal communication skills with the ability to interact effectively at all levels.
• Excellent accuracy and close attention to detail.
• Ability to handle confidential information with tact and discretion.
• Professional, positive, and cooperative working style.
• Strong planning, prioritization, and deadline management skills.
• Good problem-solving ability with a service-oriented mindset.
• Bilingual fluency in English and Spanish.
• Proficiency with Microsoft Office tools, including Outlook, Word, Excel, and PowerPoint.
• Experience with Canva, BizLibrary, and Timeco is advantageous.

Minimum qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a closely related field from an accredited institution.
• At least 2 years of professional Human Resources experience.
• 2 to 3 years of experience working with HRIS platforms and a Professional Employer Organization; Questco experience is preferred.
• English and Spanish fluency is required.
• Background supporting benefits, onboarding, payroll, employee records, and training coordination is preferred.

Pre-employment requirements

Employment depends on successfully completing the company’s screening process, which includes a criminal background check and drug screening using both urine and hair follicle testing.

Requirements

• Working knowledge of employment laws and compliance topics such as FLSA, EEO, I-9 rules, and records retention.
• Ability to handle several HR functions at the same time, including onboarding, benefits, payroll support, training, and employee relations.
• Strong customer service orientation and the ability to build productive relationships across the organization.
• Sound judgment, professionalism, and discretion when dealing with sensitive information.
• Comfort working in a fast-moving environment with shifting priorities and deadlines.
• Familiarity with HR technology such as HRIS, ATS, LMS, and electronic records systems.
• Ability to work independently while partnering effectively with cross-functional teams.

Benefits

• Employee health insurance fully paid by the employer.
• Family health insurance fully paid by the employer after 18 months.
• Life insurance coverage of $50,000, fully paid by the employer.
• Dental insurance.
• Vision insurance.
• Additional life insurance option.
• Short-term disability coverage.
• Long-term disability coverage.
• Employee assistance program.
• 401(k) plan with no employer match.

Working arrangement

This is a full-time, on-site position based in Houston, Texas, operating Monday through Friday.