Executive Assistant

About Us

Cigna Healthcare, a global health service company with US roots, serves over 180 million customers worldwide. We focus on delivering quality healthcare through choice, predictability, and affordability, utilizing integrated capabilities and personalized solutions to advance whole-person health. Our mission is to help customers improve their health, well-being, and sense of security by providing access to care. We address health concerns, enhance resilience, and reduce stress and emotional health issues through a whole-health approach. Our employer promise is to foster growth and improve lives by offering meaningful work within a positive, inclusive culture that prioritizes colleagues. We champion teamwork, collaboration, and empower our people with cutting-edge technology to drive efficiency and amplify their impact. Together, we strive to create an environment where every individual thrives and contributes to meaningful change.

Job Summary

The Executive Assistant will be responsible for identifying and resolving problems promptly, skillfully gathering and analyzing information, maintaining strict confidentiality, and proactively anticipating the needs of the executives they support.

Key Responsibilities

• Manage all aspects of travel arrangements, utilizing Cigna's online booking tool.
• Ensure accurate and timely submission of all expense reports.
• Oversee and optimize calendar management systems, identifying opportunities for increased efficiency and making critical last-minute scheduling decisions based on business priorities and sound judgment. Communicate urgent scheduling changes via email, phone, or text as appropriate.
• Plan and coordinate internal and external meetings, including all necessary logistical arrangements.
• Attend staff meetings to meticulously record minutes, track action items, follow up on assigned tasks, and manage invitations for guest attendees. Maintain the department's organization chart and email distribution lists.
• Coordinate and manage the onboarding and off-boarding processes for employees and contractors.
• Provide productivity support by arranging for help desk assistance for technical issues (computer, phone, printer), ordering necessary equipment and supplies through the designated portal, and collaborating with Corporate Real Estate on department space planning.
• Undertake and manage team-wide projects and programs as required, such as team-building events or other special initiatives.
• Draft, edit, and finalize various forms of correspondence, including letters, memos, mailings, and emails. Create Excel spreadsheets for tracking and monitoring information, prepare PowerPoint presentations, and compile miscellaneous reports.
• Demonstrate the ability to recognize and manage complex situations, diffusing issues appropriately with good judgment and decision-making skills, projecting confidence and competence to others.

Qualifications

• A minimum of 10 years of progressive administrative experience is required.
• Must be a collaborative team player capable of building and maintaining a team-based environment, working effectively with employees at all organizational levels.
• Possess high-level interpersonal skills to manage sensitive and confidential situations and communicate effectively with individuals across the organization.
• Previous experience in a Fortune 500 company environment is highly desirable.
• Expert proficiency in critical Microsoft Office Suite tools, including Word, Excel, PowerPoint, and Outlook, with advanced calendar management skills.
• Maintain a professional demeanor with exceptional verbal and written communication abilities.
• Exhibit high energy and the capacity to thrive in a fast-paced work environment.
• Demonstrate a high degree of integrity and accountability, consistently delivering strong, high-quality outcomes.
• Ability to work independently while maintaining the highest level of confidentiality and professionalism.
• Exhibit a high degree of accuracy and a keen eye for detail.
• Must possess demonstrated flexibility, the ability to adapt priorities, and a solutions-oriented mindset.
• Proactively anticipate the needs of the team, consistently thinking ahead.
• Experience supporting a virtual workforce is essential.
• Proficient with audio and voice equipment, as well as mobile and desktop devices.
• Occasional travel to other Cigna locations and off-sites may be necessary to support senior leadership.

What We Are Looking For

We are seeking individuals who excel in collaborative settings, are passionate about driving significant change, and are eager to develop their careers within a company that prioritizes its people. Join us to be part of an organization where your growth, innovative ideas, and contributions are genuinely valued. Let's collaborate to create something extraordinary. It's time to envision your future and apply to work with Cigna.

Additional Information

Qualified applicants will receive consideration without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

For reasonable accommodation in the online application process, please email: [email protected]. Please note that this email address is for accommodation requests only and will not be monitored for application status updates or resume submissions.