Executive Assistant

Job Summary

Flagstar Bank is seeking a highly organized and proactive Executive Assistant to provide advanced information management, administrative, and organizational support to executives. This role involves managing a wide range of complex tasks with minimal supervision in a fast-paced environment. The ideal candidate will maintain a high level of professionalism and confidentiality, interact effectively with staff at all levels, and support the executive in preparing reports, planning events, managing communications, and prioritizing meetings. A strong understanding of the assigned business unit's administrative functions and special projects will be beneficial.

Job Responsibilities

• Develop and distribute reports, analyze information, and prepare multimedia presentation materials.
• Manage written and verbal communications, draft correspondence, record meeting minutes, and maintain organized filing systems.
• Disseminate announcements effectively to the division and executive leadership.
• Arrange travel, manage executive calendars, and prioritize meeting requests to ensure an efficient schedule.
• Liaise with other leaders, stakeholders, and vendors for business overviews, presentations, and onsite visits.
• Undertake special projects, assist with business unit-specific tasks, and organize team-building events.
• Maintain office supplies inventory by monitoring stock levels, anticipating needs, evaluating new products, placing orders, and verifying receipt.

Additional Accountabilities

• Undertake special projects and additional duties as assigned.
• Consistently adhere to all regulatory and compliance policies and standards, and complete required compliance training. Maintain compliance with all applicable federal, state, and local laws and regulations.

Job Requirements

• High School Diploma or equivalent (GED, HiSET, TASC) is required.
• A minimum of 2 years of relevant professional experience is preferred.

Preferred Qualifications

• An undergraduate degree (4-year equivalent) is preferred.

Job Competencies

• Proficiency in standard office practices and procedures.
• Exceptional written and verbal communication skills, with the ability to handle confidential information.
• Advanced skills in Email, Excel, Word, Adobe, Visio, and PowerPoint or similar presentation software.
• Strong analytical abilities for data gathering, report summarization, problem-solving, and work prioritization.
• Demonstrated interpersonal skills for managing sensitive and confidential matters.
• Excellent customer service orientation.
• Proficient typing and data entry capabilities.
• Proactive, self-directed, and influential work style.
• Ability to manage multiple tasks and perform under pressure in time-sensitive situations.
• Proven capacity for independent judgment in planning, prioritizing, and organizing diverse workloads for executive management.
• Capability to compose and respond to moderately complex correspondence.
• A collaborative team player adept at creating structure within a leadership team with varied working styles.
• Willingness to work overtime as business needs dictate.
• Strong ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and leveraging cross-functional insights, aligning with enterprise goals to enhance performance and drive strategic results.
• Ability to build trusted client relationships, both internal and external, by identifying needs and delivering tailored solutions to improve the client experience.
• Foster a positive work culture and productive environment, emphasizing the importance of effective relationships with customers and stakeholders.

Physical Demands (ADA)

No unusual physical exertion is involved.

Equal Opportunity Employer Statement

Flagstar is an Equal Opportunity Employer committed to diversity and inclusion.

Compensation and Benefits

Actual base pay will be determined by factors such as location, experience, and other non-discriminatory criteria. Total compensation may include variable incentives, bonuses, or commissions. Flagstar offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a robust leave program. Detailed information is available via the provided benefits link.