- Esperienza
- Qualsiasi
- Stipendio
- EUR 1,300 – EUR 1,800 / month
- Aperture
- 1
- Pubblicato
- 5 ore fa
- Modalità di lavoro
- Lavoro da casa
- Requisiti di ammissibilità
- Candidates who can work remotely from Italy and meet the language and customer service requirements may apply.
- Riprendere
- È necessario candidarsi
Descrizione del lavoro
Role Overview
GymBeam is hiring a Customer Care Agent to support customers in Italy from a remote setup. The position is a full-time role with a regular employment contract, and the expected monthly pay range is €1,300 to €1,800.
What You’ll Do
- Handle customer questions by email and phone in a prompt, professional way.
- Support shoppers with placing orders, as well as refunds and exchanges.
- Look into customer problems and complaints and work toward effective resolutions.
- Share product details and provide ongoing customer support.
- Reach out to customers proactively to make sure they are satisfied.
- Coordinate with other teams to help solve customer-related issues.
- Record customer conversations and feedback to spot opportunities for improvement.
What We’re Looking For
- Strong communication skills and a solid command of the local language.
- Previous experience in a call center or customer service role is an advantage.
- A customer-first mindset and the flexibility to deal with different customer personalities.
- Italian at C1 level and English at B2 level.
Additional Information
Start date: ASAP. Employment type: full-time. Contract: regular employment contract. Work location: Italy, remote.
Compensation
Monthly salary: €1,300 to €1,800.