Account Manager

About the Role

This position is responsible for managing a portfolio of high-volume marketplace seller accounts and helping them grow at scale. It calls for a practical, analytical professional who can strengthen seller partnerships, improve business performance, and enhance the customer experience through targeted account support. In this role, you will act as a dependable business partner to sellers, guiding them as they expand while aligning their growth with company objectives.

Key Responsibilities

• Benchmark product pricing against competing platforms to spot pricing opportunities and gaps.
• Work with sellers to secure competitive price points that support stronger conversions.
• Monitor the managed catalog and drive improvements in the share of competitively priced products.
• Explain unit economics and support sellers in adopting pricing approaches that can be sustained over time.
• Identify in-demand product gaps and recommend additional selection to sellers.
• Increase live selection by adding new products on a month-over-month basis.
• Keep listed products active, purchasable, and optimized so they are easier to discover.
• Take ownership of revenue goals for assigned seller portfolios.
• Create and execute account plans aimed at improving shipped units, GMS, and daily run rate.
• Improve seller traffic share, glance views, and conversion performance.
• Support sellers in using advertising, deals, coupons, and Buy X Get Y promotions.
• Measure promotional adoption and its effect on incremental revenue.
• Guide sellers on self-service promotional tools and effective usage practices.
• Serve as the main point of contact for seller-related needs.
• Hold regular business reviews and share performance insights along with actionable recommendations.
• Track seller health indicators and address risks before they affect growth.
• Work with internal teams to remove blockers and support seller success.

Requirements

• At least 1 year of sales experience.
• A bachelor’s degree is required.
• For preferred consideration, a bachelor’s degree in management, business administration, economics, engineering, or marketing is desirable.

Additional Information

Accommodation support is available for candidates and employees who need adjustments during the application, interview, or onboarding stages. If support is needed, the organization provides guidance for workplace accommodations based on the applicant’s region.

Organization: ASSPL - Karnataka - B56

Job ID: A10441866