Sales Assistant

Company Overview

Insight Genesis - IGAi is a mission-led AI platform that applies predictive models to human behavior and turns them into practical insights. Its goal is to reduce scattered, one-size-fits-all advice in areas such as finance, careers, education, and health, with a particular focus on emerging and unbanked markets. By linking data, behavior, and predictive intelligence, the platform delivers tailored recommendations that match each person’s journey.

The company brings together four major focus areas: financial services, human resources, education, and health & wellness. Team members join an environment where technology is used to improve real-world opportunities and outcomes for users.

Role Summary

This is a remote, full-time Sales Assistant position supporting the sales function through administrative, coordination, and customer-facing tasks. The role is designed to help the sales team stay organized, respond quickly to prospects, and maintain accurate sales information across systems.

What the Role Involves

You will handle incoming inquiries, assist with proposals and presentations, and keep CRM and other sales records up to date. The position also includes answering customer questions, arranging meetings and product demos, and following up with leads to keep communication moving in a timely way.

In addition, you will work with marketing and product teams to stay informed about current offerings, collect customer feedback, and help prepare reports and sales performance summaries. You will partner with sales leadership to prioritize opportunities, improve outreach efforts, and help create a smooth, customer-centered sales process.

Qualifications

• Strong people skills and a service-oriented approach are important for building confidence, answering questions, and supporting a range of client needs.
• Clear written and spoken communication is needed for emails, presentations, and day-to-day coordination with internal teams.
• A basic understanding of sales support, including lead follow-up and pipeline assistance, is expected.
• You should be well organized and comfortable managing calendars, tracking work in CRM systems, and balancing several tasks in a remote setting.
• Comfort with common digital tools such as email, spreadsheets, presentation software, and CRM platforms is required.
• The ability to work on your own, hit deadlines, and collaborate effectively with a distributed team is essential.
• Experience in sales support, customer service, or administrative work is helpful but not mandatory.
• Interest in AI-based solutions and in one or more of the following areas is an added advantage: finance, HR, education, or health and wellness.

Additional Information

• Social media engagement is mentioned as part of the selection note in the source information.