Customer Service Engineer
Tiruppur, Tamil Nadu, India • Penuh Waktu
Jadilah yang pertama mendaftar
- Pengalaman
- 1 yrs
- Gaji
- INR 240,000 – INR 360,000 / year
- Lowongan
- 4
- Diposting
- 1 hari yang lalu
Where you'll work
Deskripsi pekerjaan
About the Role
Appu Engineering is looking for a customer service engineer who can combine hands-on technical know-how with strong client support skills. The role focuses on helping customers with issues related to electrical machines and ensuring fast, effective service.
What You’ll Do
- Diagnose and fix customer problems connected to electrical machines through phone calls, email communication, or face-to-face support.
- Visit customer sites to identify faults and carry out repairs for more involved technical issues.
- Work closely with internal teams to develop practical solutions and keep customer experience strong.
- Train clients on how the electrical machines work and how to use them effectively.
- Keep track of industry developments and new technical updates so support stays current and useful.
- Maintain clear records of customer conversations, issues raised, and the solutions provided.
- Share customer feedback with the product development team to help improve future versions of the machines.
Who Can Apply
This opportunity is open to candidates with at least 1 year of experience.
Requirements
Background in electrical engineering or mechanical engineering.Qualification should be B.E. or Diploma.Minimum 1 year of relevant experience.
Perks
- Informal dress code.
- Free snacks and beverages.
About Appu Engineering
Appu Engineering manufactures storage racks, garment tables, and iron tables in Iduvampalayam, Tamil Nadu.
Additional Information
Location: Tiruppur, Tamil Nadu, IndiaWork mode: OnsiteOpenings: 4Salary: ₹2,40,000 to ₹3,60,000 per yearStart: Immediate joining preferredApplication deadline: 2026-06-25 23:59:59