Client Advisor

Role overview

Tiffany & Co., a house known for innovation and iconic design since 1837, is expanding within the LVMH group and is looking for an experienced Client Advisor to join the Auckland store on a full-time basis.

The role is centred on creating a memorable, highly personalised client journey that reflects the brand’s heritage of elegance, care, and style. Customers may be treating themselves or selecting a meaningful gift, and the expectation is to serve them with refined attention and genuine understanding.

What you will do

• Engage proactively with clients and deliver a tailored luxury service experience.
• Provide efficient support while maintaining the standard expected in a busy, high-end retail setting.
• Help improve overall store performance by strengthening client relationships and supporting the sales process.
• Contribute consistently toward exceeding sales goals.

What the role calls for

• A strong enthusiasm for luxury retail, customer care, and sales.
• 2 to 3 years of experience in sales or customer service, with exposure to targets and KPIs.
• The ability to build trusted relationships with customers from varied backgrounds.
• A creative mindset and willingness to approach challenges differently.
• Flexibility to work outside standard hours, including weekdays, weekends, late nights, and public holidays.

Why this opportunity stands out

• Competitive pay with commission, incentives, employee discounts, and milestone gifts.
• A high-performing, supportive, and enjoyable team environment.
• A workplace culture that values wellbeing, innovation, and career growth.
• Long-term progression opportunities within the wider LVMH luxury group.
• Ongoing training and development to build individual capability.
• Guidance and mentoring from an experienced leadership team.

Additional information

The role is based in Auckland, New Zealand and is offered as a full-time, onsite position. Applicants should be prepared for non-traditional retail trading hours.

This opportunity is about helping customers celebrate important moments while delivering service that feels personal, polished, and memorable.

How to apply

Apply if you are ready to bring energy, service excellence, and a passion for luxury retail to the team.