Housekeeper

Job summary

Bayshore HealthCare is seeking a detail-focused, professional housekeeper to help keep its facilities clean, organized, and safe. The role is centered on maintaining a high standard of cleanliness and supporting quality care for guests and clients while protecting the organization’s reputation.

Key responsibilities

• Carry out cleaning duties in line with infection prevention and control practices, including sweeping, mopping, dusting, polishing, vacuuming, clearing garbage, cleaning washrooms, and completing post-discharge cleaning.
• Follow established procedures for admission rooms, discharge rooms, and client rooms/units under isolation or outbreak conditions.
• Work in accordance with Bayshore policies and procedures at all times.
• Inspect rooms and ensure they are maintained to required standards.
• Safeguard cleaning equipment and report any shortcomings or issues.
• Escalate damage, shortages, disturbances, or other concerns to supervisors in a timely manner.
• Handle reasonable complaints and requests with professionalism, patience, and courtesy.
• Monitor supplies and replenish consumables when needed.
• Observe health and safety requirements and remain aware of company practices relevant to safe work.
• Take part in quality initiatives and continuous improvement efforts aligned with the company’s Quality Management System.
• Participate in proactive health and safety activities and notify the immediate supervisor of any related risks or concerns.
• Complete accident reports for direct reports who are injured on the job within 24 hours of the incident.
• Support ongoing quality improvement efforts and contribute actively.
• Keep client and company information confidential and share it only with appropriate Bayshore personnel.
• Perform additional tasks as assigned.

Requirements

• Secondary school completion is preferred; Home Support Programs are an asset where applicable.
• Previous experience working as a cleaner or housekeeper is required.
• Ability to perform well with minimal supervision and maintain strong output.
• Comfort working independently as well as collaboratively within a team.
• Friendly, client-focused approach.
• Strong interpersonal skills and the ability to manage challenging situations calmly and objectively.
• Good prioritization, multitasking, and time-management abilities.
• Capacity to work efficiently while maintaining quality.
• Physical ability to stand, bend, squat, kneel, and reach throughout the shift.
• Ability to lift up to 23 kilograms without assistance.
• Ability to communicate clearly in speaking and writing in English or French.
• Understanding of, and adherence to, infection prevention practices.
• At least 1 year of recent experience in a similar role, or equivalent life experience involving comparable responsibilities.

Work location

This is an on-site position based in Richmond Hill, Ontario, Canada.

Additional information

The role requires strict attention to health and safety, confidentiality, and compliance with internal quality and infection-control standards. Candidates should be prepared to work quickly, maintain a professional approach, and contribute to continuous improvement activities.