કામનું વર્ણન

Company Overview

Shine Logistics is a California-based third-party logistics company that provides dependable freight brokerage services throughout North America. Its team includes brokers, compliance specialists, dispatchers, and IT professionals who work together to deliver complete logistics support in a cost-conscious and efficient way. The company combines North American sales expertise with offshore back-end operations to offer strong service at competitive pricing. Its broader goal is to make shipping easier through modern transportation management tools while encouraging employee development and positive community impact.

Role Summary

This remote, full-time position is focused on freight brokerage and day-to-day logistics coordination. The person in this role will oversee freight transactions, strengthen relationships with shippers and carriers, support dispatch functions, and help keep operations running smoothly. The job also involves rate negotiation, shipment monitoring, addressing customer concerns, and working closely with internal teams and outside partners to ensure deliveries are completed on time and customers remain satisfied.

Key Responsibilities

Manage freight deals and support the full brokerage workflow.
Build and maintain strong working relationships with customers and carriers.
Assist with dispatching and broader logistics coordination.
Negotiate pricing and freight rates effectively.
Track shipments and follow up on delivery progress.
Respond to customer questions and resolve service issues promptly.
Coordinate with internal departments and external stakeholders to support timely delivery.

Requirements

Prior experience in freight brokerage or brokerage operations.
Solid background in customer service and account handling.
Working knowledge of dispatching and logistics coordination.
Strong verbal and written communication abilities.
Confident negotiation skills.
Ability to work independently in a remote environment and juggle multiple priorities.
Familiarity with transportation management systems or logistics software is beneficial.
Strong analytical and problem-solving ability with a customer-first approach.
A bachelor’s degree in business, logistics, or a related discipline is advantageous.

Additional Information

This role is full-time and remote. No stipend or salary details were provided. The listing does not specify openings, start date, or application deadline.

Freight Broker