Executive Assistant

About the company

Solace is working to simplify a U.S. healthcare system that many people struggle to understand. By connecting patients with expert advocates and practical tools, the company aims to help people make better decisions and achieve better outcomes.

The business was launched in 2022, has reached Series C funding, and is supported by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. The team is based in the U.S., operates with a lean structure, and is expanding quickly.

Solace describes its culture as fast-moving, demanding, and mission-led. The company is looking for people who want to work with urgency, precision, and care to help reshape healthcare.

Role overview

The Executive Assistant will provide direct support to the Chief Executive Officer, helping manage top priorities, executive coordination, and event planning. This role is meant to extend the CEO’s effectiveness by keeping schedules organized, communications flowing, travel arranged, and day-to-day operations running smoothly.

This is a high-trust, high-visibility position that plays an important part in helping the company scale. The role is hybrid and requires onsite presence three days per week in Redwood City.

Key responsibilities

• Manage a demanding calendar across multiple time zones, using judgment to rank meetings by urgency, business impact, and strategic importance.
• Guard executive time by reviewing incoming requests, maintaining buffer blocks, and solving scheduling conflicts before they become problems.
• Help plan and execute large events.
• Join meetings on behalf of executives when needed, record clear notes, capture decisions, and drive action items to completion.
• Write, revise, and send messages for executives with polished, concise, and professional communication.
• Act as the main coordination point for executives with internal leaders, outside partners, and vendors.
• Filter, summarize, and escalate important updates, risks, and insights while handling sensitive information with strict confidentiality.
• Support recurring leadership meetings such as weekly business reviews, staff meetings, planning sessions, and offsites by preparing agendas, taking notes, tracking actions, and following up.
• Develop and refine systems, templates, and processes that improve executive productivity.
• Coordinate end-to-end travel, including itineraries, bookings, reservations, and expense reporting.
• Keep operations running smoothly during busy periods, frequent travel, and times of rapid change.

Requirements

• At least 5 years of experience supporting senior leaders, ideally at the CEO or C-suite level in a high-growth, fast-paced environment.
• Strong capability in calendar coordination, prioritization, and overall organization.
• Excellent written and spoken communication skills, with the ability to create clear executive-ready messaging.
• Sound judgment, professionalism, and discretion when dealing with confidential information.
• Strong project management ability and the discipline to move tasks forward independently.
• Ability to predict needs, solve issues without close supervision, and stay ahead of deadlines.
• Comfort working through ambiguity while remaining composed and focused.
• High emotional intelligence and the ability to work across teams with tact, empathy, and confidence.

Additional information

Applicants must be located in the United States.

Fraudulent recruitment notice: Solace Health does not ask for bank details and will not make an employment offer without an interview. Legitimate communication will come only from official solace.health email addresses or ashbyhq.com. Suspicious activity should be reported to recruiting@solace.health or advocate@solace.health.

Compensation

The advertised compensation range is $100,000 to $150,000.

Ideal background

Experience in startups, healthcare, technology, or other complex operational settings would be an advantage.