Sales Development Representative

Overview

Hatch is hiring a Sales Development Representative to join its revenue organization. The company is an AI communications platform built for businesses that rely on contact centers. This opportunity is best suited to someone who consistently outperforms, welcomes hard work, learns quickly from feedback, and is comfortable building trusted relationships with business owners and senior sales and marketing leaders.

What You'll Do

• Partner with the sales organization to find, source, and secure productive meetings with business owners, marketing leaders, and sales executives.
• Use a range of outbound prospecting methods together with a modern go-to-market technology stack to engage prospective customers.
• Contribute to the creation and refinement of SDR processes, standards, and best practices for the team.
• Consistently exceed quota expectations and support teammates and the wider business in achieving shared goals.
• Look for opportunities to develop your skills and progress within Hatch’s revenue team or in future roles beyond it.

What They’re Looking For

• A bachelor’s degree and/or at least 3 years of outbound sales experience selling SaaS products.
• A sales style centered on the customer experience.
• A mindset focused on continuous learning and rapid improvement.
• Comfort working in a fast-moving startup environment.
• Strong drive, persistence, and ambition.
• Prior exposure to services businesses, either by selling to them or working within one, is a strong advantage.

Compensation and Benefits

• Annual base compensation ranges from $55,000 to $84,000, with additional performance-based incentives.
• Medical, vision, and dental coverage starts on the first day.
• 15 days of PTO, with accrual beginning on the hire date and increasing after 2 or more years of tenure.
• 12 paid holidays plus 1 floating holiday.
• Monthly wellness subsidy.
• Home office reimbursement.
• Flexible spending account.
• 401(k) retirement savings plan.
• Employee stock purchase plan.
• Additional benefits may also be provided.

About Hatch

Hatch is an AI agent CRM platform that helps companies in home services, home improvement, healthcare, dental, finance, and insurance convert customer conversations into revenue. Its AI CSRs manage SMS, email, and voice interactions around the clock, allowing businesses to scale one-to-one communication without scaling headcount.

The company was recently acquired by Yelp but continues to operate independently while expanding its reach to help more businesses capture revenue already sitting in their lead pipelines. Hatch has generated $5.1B in revenue for customers and is still growing rapidly.

Why Join Hatch

• Help shape the future of AI-powered customer service.
• Work with founders and leaders who value speed, ownership, and ambition.
• Tackle challenging problems that directly affect real businesses and their customers.
• Join a team that values strong engineering, fast execution, and collaboration.

Equal Opportunity and Hiring Practices

Hatch is an equal opportunity employer and evaluates qualified candidates without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Compensation may vary depending on factors such as location and experience.

Qualified applicants with arrest and conviction records will be considered in line with applicable laws, including relevant fair chance rules where they apply.

Where required by law, criminal background checks are only performed after a conditional offer, and any review of criminal history is done with an individualized assessment based on the role.

Reasonable accommodations are available for candidates with disabilities during the application process. Support requests can be made through the employer’s accommodation contact information provided in the posting.

Recruiting Policy

The employer does not accept agency resumes and is not responsible for fees tied to unsolicited resumes.