Events Assistant

Role overview

Vertus Residential Management Limited is seeking an Events Assistant to support its management team in London. Reporting to the Events Manager, the role focuses on creating excellent resident experiences, delivering consistently strong customer service, and representing the Vertus brand with professionalism.

The annual salary for this position is £30,074. The closing date is Friday 3rd July, although this may change depending on application response.

Key responsibilities

• Contribute ideas for the events calendar through research, presentations, and support with strategic planning.
• Help plan and deliver resident events end to end, including Wine Wednesday, coffee mornings, and cooking classes.
• Coordinate resident events so they meet client expectations and reflect the Vertus brand.
• Stay informed about current event trends and consider how they may affect Vertus residents.
• Regularly review the resident event experience and suggest improvements.
• Maintain the diary and ensure relevant departments are kept informed.
• Order, monitor, and stock-take items for Club Vertus and resident events within the departmental budget.
• Keep event storage areas organised, tidy, and fully stocked.
• Update the resident app with current offers and promotions.
• Refresh digital screens in communal areas.
• Stay aware of other Canary Wharf events and promotions.
• Support influencer and press overnight stays by allocating rooms, arranging refreshments, and informing relevant teams.
• Source and coordinate external event suppliers and freelance production support when needed.
• Understand and help enforce applicable licence and compliance requirements, including premises licence, Food Act 1990, and health and hygiene regulations, and ensure outside vendors follow them.
• Work with other teams to maintain cleanliness and upkeep standards in Club Vertus.
• Raise works requests and help maintain Club Vertus equipment.
• Attend Club Vertus events and help ensure residents and guests have a positive experience.
• Keep Club Vertus amenity spaces presentable at all times.
• Build strong relationships with residents.
• Develop and maintain good working relationships with Canary Wharf retailers.
• Carry out other reasonable duties as requested by senior management.

Candidate profile

This position suits someone who is organised, creative, comfortable speaking with a wide range of people, and committed to excellent service. Experience in arts, events, charity, or entertainment is helpful but not essential.

Desirable experience includes coordinating or managing events and projects, along with a solid understanding of industry regulations such as HSE, licensing, PRS, and related requirements. Knowledge of technical delivery, front-of-house operations, aesthetics, marketing, and publicity is also beneficial. An understanding of the build-to-rent market and the ability to work with limited supervision would be an advantage.

Health, safety, ESG, and quality responsibilities

All staff are expected to take reasonable care of their own health and safety, as well as that of others affected by their actions or omissions, and to follow all relevant instructions and guidance. Full details are set out in the Health & Safety Policy, Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.

Employees are also expected to support the organisation’s ESG strategy by following environmental regulations, reducing waste, supporting nature in the urban environment, contributing to positive community impact, and taking part in volunteering.

In addition, staff must comply with ISO 9001-related quality management requirements, including the Company Quality Manual & Policies and the procedures, plans, and forms managed through the Electronic Document Management Systems (EDMS).

Company values

The role is expected to align with the organisation’s values: striving for excellence, working collaboratively, encouraging engagement, taking ownership, and embracing innovation.

What the company offers

The employer promotes diversity and inclusion and welcomes candidates from a wide range of backgrounds and perspectives. Flexible working arrangements may be considered, either temporarily or permanently. Learning and development support includes classroom and e-learning, mentoring, cross-department exposure, on-the-job learning, sponsorships, and other job-related educational opportunities. Benefits may include pension and insurance plans, health benefits, subsidised gym membership, store discounts, and family leave.

Application note

Interested candidates are encouraged to apply early, as the employer may appoint before the closing date.