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Customer Support Specialist
Mumbai, Maharashtra, India · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- INR 360,000 – INR 660,000 / year
- Ouvertures
- 1
- Publié
- il y a 8 heures
- Work mode
- Au bureau
- Resume
- Required to apply
Where you'll work
Description de l'emploi
Role overview
This position is for a Customer Support Executive working with SafeGold. The role is centered on helping customers across multiple communication channels and ensuring their issues are fully resolved.
What you will do
- Respond to customer questions and concerns through chat, email, and phone.
- Track each case through to resolution and make sure no issue is left open.
- Work with internal teams whenever cross-functional support is needed.
What the role calls for
- Strong communication ability in both English and Hindi.
- Prior familiarity with CRM tools is an advantage.
Perks and benefits
Health insurance, annual bonus, and provident fund are included.