Water Quality Sampler

Role overview

South Staffordshire Water, operating as Cambridge Water and South Staffs Water across two regulated water-only regions, is seeking a Water Quality Customer Sampler based in Walsall. The organisation serves nearly 1.3 million people, with a supply area extending from Ashbourne in the north to Halesowen in the south, and from Burton-on-Trent in the east to Kinver in the west.

This position is field-based and involves lone working in all weather conditions. The role is central to protecting public health by gathering and checking water samples from treatment sites and customer locations, helping to maintain water safety and quality across the network.

Employment details

• Full-time, permanent position
• 30 hours per week
• Weekend overtime may be available
• Location: Walsall, England, United Kingdom
• Work style: field work / onsite
• Salary: £20,889 per year

Key duties

• Take water samples from treatment works, reservoirs, and customer premises
• Perform chlorine checks on site
• Enter samples into the laboratory management system
• Record findings accurately and complete quality control verification steps
• Work in line with strict quality procedures and documentation standards

Candidate profile

• Clear written and verbal communication skills
• Comfortable using computer systems to log and manage information
• Strong focus on accuracy and adherence to process
• Self-motivated approach suited to lone field work
• Full, valid UK driving licence, with a company vehicle supplied
• GCSEs or equivalent are required; experience in a similar area would be an advantage

Benefits and development

• Enhanced family leave, including maternity, adoption, paternity, and shared parental leave
• Fertility support and up to 5 paid carer’s days
• Company pension scheme with salary sacrifice options
• Employee Assistance Programme and 24/7 virtual GP access for employees and dependents
• Cycle to Work scheme and access to discounts, cashback, and vouchers through My Premier Benefits
• Practical training and ongoing career development
• Employee networks supporting disability and neurodiversity, women, parents and carers, and wider inclusion initiatives
• Annual pay review, reward and recognition programme, and long service awards

Inclusion statement

South Staffordshire Limited says inclusion is a core value and supports employee-led communities that help bring different perspectives together and create belonging. Applications are welcomed from people of all backgrounds, including all genders, ethnicities, sexual orientations, and physical and neurodiverse abilities. Reasonable adjustments can be discussed, and candidates are encouraged to share any support needs during recruitment.