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OTR

Customer Service Representative

OTR

Blackwater, Queensland, Australia · Jornada completa

Sé el primero en postularte

Experiencia
Cualquier
Salario
Vacantes
1
Al corriente
Hace 10 horas
Work mode
En la oficina
Eligibility
Applicants must have the right to work in Australia and be able to provide a current police clearance certificate. Candidates should also be available for evening work and flexible rosters.
Resume
Required to apply

Where you'll work

Descripción del trabajo

About the company

OTR Group operates more than 1,000 retail, convenience, and quick-service restaurant locations across Australia. Its portfolio includes Reddy Express, formerly Coles Express, as well as Smokemart Giftbox, and in South Australia, brands such as Krispy Kreme, Hungry Jack's, Oporto, and Guzman and Gomez. The group is part of Viva Energy Australia, an ASX-listed business focused on refining, importing, and distributing energy products while supporting a safer and more sustainable energy future.

With Viva Energy Australia’s national reach and OTR’s track record for innovation in retail, this is an opportunity to join a business that is actively reshaping the Australian retail experience.

About the role

In this Customer Service Representative position, your main focus will be creating positive guest experiences while keeping the store clean, well stocked, and inviting. The role is fast paced and requires strong time management and the ability to handle multiple tasks efficiently.

Availability requirements

This role requires availability for evening shifts, specifically between 3:00 pm and midnight.

What you’ll be doing

  • Deliver friendly, high-quality customer service to every guest.
  • Keep the store tidy, stocked, and welcoming throughout the shift.
  • Work in a busy environment while managing several tasks at once.
  • Promote products and special offers when appropriate.
  • Support smooth operations while working independently or as part of a team.

What you’ll need

  • A strong focus on excellent customer service.
  • Comfort working both independently and collaboratively.
  • Ability to spend long periods on your feet.
  • Willingness to do moderate to heavy lifting and reaching.
  • Flexibility to work late nights, early mornings, and weekends.
  • Openness to learning about the product range and special promotions.

Pre-employment requirements

Before starting, the successful applicant must confirm their legal right to work in Australia and provide a current police clearance certificate.

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