- Erfahrung
- Beliebig
- Gehalt
- INR 550,000 – INR 750,000 / year
- Stellenangebote
- 1
- Veröffentlicht
- vor 14 Stunden
- Work mode
- Im Büro
- Ausbildung
- Any graduate
- Eligibility
- Freshers and experienced candidates may apply. Graduation is not required. Candidates should be comfortable with shift-based work and a 24/7 environment.
- Resume
- Required to apply
Where you'll work
Stellenbeschreibung
About the Employer
iQor is a global business process outsourcing and product support company with a strong international footprint. The organization operates across 17 countries and employs about 45,000 people. It supports well-known brands with services such as customer care, receivables management, product diagnostics, and repair support. The company emphasizes career growth, leadership development, structured training, and performance-linked compensation.
Role Overview
This position is for a Senior Agent supporting a voice process in Korean. The role suits candidates who bring solid language ability, clear communication, and a customer-first approach. The selected person will interact with customers, understand their concerns, and work toward timely and professional resolution.
Walk-in Interview Details
Dates: 29 June to 1 July 26
Time: 1:00 PM to 6:00 PM
Venue: Embassy Galaxy, Tower C, Ground Floor, Plot No. A-44 & 45, Sushil Marg, Block A, Industrial Area, Sector 62, Noida, Uttar Pradesh
Key Responsibilities
- Manage customer conversations for the collections process in the required language.
- Respond to customers in a polite, professional manner and guide them toward the right resolution.
- Work in line with process rules and quality expectations.
- Meet the assigned productivity and performance goals.
- Record customer interactions accurately and completely.
Candidate Profile
- Strong command of Korean, where applicable.
- Previous experience in a language-based process will be an advantage.
- Background in BPO or collections will be preferred.
- Good spoken communication and customer-handling ability.
- Comfortable working in a customer-facing voice support role.
- Willingness to work according to business needs, including shifts.
- Must be comfortable with a 24/7 working environment.
- Freshers with strong language skills are also eligible.
Additional Information
The role is open to both freshers and experienced candidates. Graduation is not mandatory. Experience will be considered relevant if the candidate has worked in a recognized language process.