Post Closing Specialist

About the Company

Atlantic Coast Mortgage was established in 2011 and has grown from a small team of 16 people to more than 200 employees. The company describes itself as people-focused, guided by commitment, character, and innovation, and aims to reshape the mortgage industry through a culture built for high performance. It has also been named a Washington Post Top Workplace for 2018, 2019, 2020, 2021, and 2022.

The organization is looking for candidates who bring energy, initiative, and creative problem-solving ability, and who want to grow their careers while contributing to a company that is working to change the industry for the better.

Role Overview

Atlantic Coast Mortgage is hiring a Mortgage Post Closing Specialist to support the review of closing paperwork, submit completed loan packages to investors, and help resolve investor conditions so loans can be sold smoothly and on time. This role is suited to someone interested in starting a career in the mortgage field and learning from experienced professionals.

What You Will Do

• Review completed loan files and send them to investors.
• Respond to investor suspense items within required timelines.
• Assist with post-closing deficiency tracking and collect the documents needed to complete loan sale requirements.
• Work closely with loan officers, processors, underwriters, closers, and other stakeholders to obtain the information needed to clear outstanding issues.
• Keep accurate and organized records showing the status and resolution of loan files.
• Develop strong knowledge of mortgage documentation needed to clear post-closing deficiencies, including disclosures, supporting documents, appraisals, income records, and asset statements.

Required Qualifications

• Experience in post-closing or mortgage operations is preferred, though not mandatory.
• Comfortable using Microsoft Office.
• Strong attention to detail and a willingness to learn the mortgage process.
• Able to maintain accuracy while working in a busy, fast-moving environment.
• Good verbal and written communication skills.

Equal Opportunity Statement

The employer maintains an equal employment opportunity workplace. All qualified candidates are considered without discrimination based on race, color, religion, sex, sexual orientation, national origin, disability, veteran status, or any other legally protected status. Applicants who need accommodation during the application process should contact the Human Resources department.