- Erfahrung
- Beliebig
- Gehalt
- —
- Stellenangebote
- 1
- Veröffentlicht
- vor 3 Stunden
- Work mode
- Im Büro
- Eligibility
- Candidates who are interested in hotel housekeeping supervision and guest service, preferably with a hotel background, can apply.
- Resume
- Required to apply
Where you'll work
Stellenbeschreibung
About the Role
Shangri-La Rasa Sentosa, Singapore is seeking a Floor Supervisor to support the housekeeping team at its beachfront resort. The property is positioned as a warm and caring workplace that values respect, strong service standards, work-life balance, and recognition for good performance.
About the Property
Located about 15 minutes from the city, Shangri-La Rasa Sentosa is Singapore’s only beachfront resort. The resort features 454 guest rooms and suites designed in natural tones, each with a private balcony or terrace overlooking the ocean and lush gardens. It offers a calm island setting with spa experiences and fine dining.
Key Responsibilities
- Oversee the day-to-day flow of housekeeping operations to keep room servicing running efficiently.
- Assist management in upholding service quality and operational standards.
- Monitor team performance and ensure work processes are carried out smoothly.
- Clean and prepare guest rooms, including replenishing room supplies.
- Clean bathrooms and restock bathroom amenities as required.
- Arrange guest belongings neatly while servicing rooms.
- Make sure quality assurance standards are consistently maintained.
- Keep hotel corridors clean and well maintained.
- Escalate any maintenance concerns to the Engineering Department.
- Provide courteous guest assistance and professional interaction whenever needed.
What We’re Looking For
- A hospitality professional who takes pride in hotel service.
- Someone who enjoys engaging with guests and colleagues.
- A candidate with a clear understanding of room operations.
- Strong attention to detail and a guest-first mindset.
- Good interpersonal communication skills.
- A proactive problem-solver with a positive, can-do approach.
- Prior experience in a hotel environment is preferred.
- Someone who welcomes challenge and thrives in a dynamic setting.
Additional Information
This is a full-time onsite position based in Singapore. The role involves both supervisory and hands-on housekeeping responsibilities, and the successful candidate will be expected to contribute to service excellence across guest rooms, corridors, and public-facing service support.