Floor Care Associate

Role overview

This position is responsible for keeping the store clean, sanitary, and safe so customers can shop with confidence. The role focuses on maintaining floor surfaces, restrooms, and back-of-house areas to company standards while helping create a welcoming environment that supports customer loyalty. The job also values diversity and promotes an inclusive workplace that respects the backgrounds and experiences of all team members.

Key duties

• Maintain cleanliness and order in the sales floor, liquor store, offices, break rooms, back rooms, training rooms, and approximately 70% of restroom duties, while reducing safety risks in these areas.
• Use floor-care equipment, department tools, and cleaning chemicals correctly to carry out assigned tasks.
• Sweep or vacuum mats and rugs, then place them back in their original position after cleaning.
• Remove carpet stains, empty trash, and complete deep-cleaning tasks in restrooms.
• Help customers feel welcomed and valued by providing support or pointing them toward the right product when needed.
• Work to maintain daily store conditions that meet the company’s expectations for cleanliness and sanitation.
• Follow safety rules, food-handling standards, sanitation requirements, and productivity expectations at all times.
• Comply with applicable regulatory requirements, including USDA rules, COOL requirements, and Department of Agriculture standards.
• Carry out product recalls and withdrawals quickly, making sure affected items are secured and kept away from customers.
• Support safety programs by following procedures, identifying unsafe conditions, and reporting hazards to store leadership.
• Report customer or employee accidents, as well as any safety concerns, policy violations, or illegal activity such as robbery, theft, or fraud.
• Follow wage and hour rules and help build a strong safety culture throughout the store.
• Ensure all associates work safely, receive required safety training, and have access to posted hazard assessments and proper PPE.
• Keep equipment in good working order and assist with correcting safety issues, including lockout/tagout steps when needed.
• Perform other work-related tasks as assigned.

Qualifications

• High school diploma or GED preferred.
• English is required; Spanish is preferred.
• 0 to 3 years of relevant experience is required.
• Must be at least 18 years old.
• Must be authorized to work in the United States, or able to obtain authorization.
• Must pass a pre-employment drug test and background check.
• Strong customer service ability is required.
• Excellent interpersonal, communication, and motivation skills are required.
• This role involves heavy retail physical work and may require standing, walking, repetitive motion, reaching, lifting, carrying, pushing, and exposure to varied indoor and outdoor conditions.
• Potential working conditions include cold, freezing, heated, and wet or humid environments.
• Safety risks may include slippery or cluttered floors, sharp objects, hazardous equipment, loud noise, skin irritants, dust, fumes, sprays, and cleaning chemicals or other toxins.
• Required equipment may include cleaning supplies and tools, office equipment, register, pricing gun, scales, scanner, and material-handling equipment such as racks, carts, pallet jacks, and shopping carts.
• Preferred equipment includes a baler/compactor and box cutter.
• Protective equipment used in this role includes goggles, gloves, and a back brace.
• Pulling requirement: 250 lbs.
• Lifting requirement: 50 lbs.
• Travel may be occasional, with no overnight travel expected.
• Work schedules may vary across shifts.

Additional information

This role is focused on maintaining sanitation, supporting compliance, and helping protect customers and coworkers through consistent safe work practices. Duties may change based on store needs.