Executive Lounge Agent

Role Overview

The Executive Lounge Agent plays a key role in shaping a polished and memorable guest journey, going beyond routine check-in and check-out tasks. The position focuses on delivering attentive, proactive service that supports guests throughout their stay and helps create a distinctive experience.

Core Duties

This role involves handling a variety of guest-facing and operational tasks, including responding to guest needs, supporting day-to-day service operations, preparing reports, and sharing useful information about the local area. The aim is to make each interaction feel seamless and part of the overall hospitality experience.

Work Expectations

Success in this position requires a strong commitment to workplace safety, adherence to company policies and procedures, respect for confidentiality, protection of company assets, and consistent quality standards. Professional grooming, appearance, and communication are essential at all times. The role is active and physical, requiring extended periods of standing, sitting, or walking, as well as handling objects weighing up to 10 pounds without assistance.

Preferred Education and Experience

A high school diploma or GED equivalent is preferred. No prior related work experience or supervisory background is required, and no license or certification is needed.

Employer Information

The employer is committed to equal opportunity and welcomes candidates from all backgrounds, fostering an inclusive workplace where differences in culture, talent, and experience are recognized and valued. The brand is focused on luxury hospitality, team camaraderie, professional development, recognition, and holistic well-being.

Job Details

Job Number: 26074735

Category: Rooms & Guest Services Operations

Location: Conference Centre Street, West Bay, Doha, Qatar

Schedule: Full-time

Remote work: No

Position type: Non-management

Additional Information

This position is part of a hospitality team that emphasizes thoughtful service, guest care, and strong operational standards. Associates are encouraged to contribute to a supportive work culture and uphold the brand’s service philosophy in every guest interaction.