Client Service Associate

Role Overview

This position is for a Client Service Associate in Riyadh, Saudi Arabia. The role is focused on providing a warm, service-first experience for visitors and supporting smooth daily operations at the office.

What You’ll Do

You will be the first point of contact for clients and help create a positive visit from start to finish. The role includes greeting clients, keeping appointment flow organized, following up with previous and prospective clients, sharing marketing materials, and making sure people remain engaged while they wait.

Who This Role Suits

The employer is open to applicants from any work background or experience level. The main requirement is a client-friendly attitude, good communication, and a willingness to learn in a service environment.

Requirements

• Comfortable working in a customer-focused, welcoming environment
• Strong verbal and interpersonal communication skills
• Ability to build and maintain client relationships
• Experience in a busy retail or fast-moving setting
• Basic computer literacy and the ability to solve simple technical issues
• Previous experience in customer service or sales is an advantage, but not mandatory
• Interest in learning and growing within a client-facing role

Benefits and Perks

• Paid at an hourly rate with a competitive bonus structure
• Flexible scheduling choices
• 401(k) matching, subject to eligibility requirements and enrollment timing
• Performance-based bonus potential
• Signing bonus
• Free identity theft protection through ID Watchdog by Equifax
• Access to a corporate discount program via Avibra
• Earned wage access through ZayZoon
• Discounts and rewards marketplace access through BenefitHub
• Growth opportunities within the organization or into a tax professional path
• Free tax preparation training and PTIN registration
• Free ongoing tax education
• Reimbursement for Enrolled Agent study materials and testing
• Training and development support

Additional Information

This employer operates through a franchise model in many locations. Employment terms, hiring decisions, and workplace policies for franchise-run offices are managed by the local franchisee rather than the parent company. Applications are forwarded to the relevant franchise operator for review and processing.

Compensation

The listed compensation is USD 12.00 per hour.

Company Overview

The organization is an industry-leading tax preparation provider with nearly 6,000 locations. It offers full-service individual, federal, and state income tax preparation and continues expanding its financial products, promotions, and partnerships. Free tax training and continuing education are part of its broader support for tax preparers.

Certification

PTIN certification is required.