Relationship Manager

Company overviewZee Learn Ltd., part of the Essel Group, is a major education-focused organization in India, known for building learning solutions across age groups. Its portfolio includes Mount Litera Zee School, a rapidly expanding K–12 school network; Kidzee, one of the most widespread pre-school brands in the country; Mount Litera School International in Mumbai; and vocational institutions such as ZICA and ZIMA. The company uses its own learning approaches, including Interactive iLLUME and Litera Octave, to support personalized learning, life skills, and overall development. With a footprint across hundreds of cities, it offers a chance to contribute to large-scale, meaningful education initiatives.Role summaryThis is a full-time, on-site position in Coimbatore for a Relationship Manager. The role focuses on developing and sustaining strong working relationships with school partners, franchise owners, parents, and other important stakeholders while ensuring alignment with Zee Learn’s standards and educational approach.Key responsibilitiesThe Relationship Manager will support partner onboarding, provide ongoing assistance to franchise and school associates, and carry out regular visits and review discussions. The position includes advising partners on academic, operational, and marketing activities, coordinating with internal teams for curriculum support, training, and events, and monitoring center performance to help improve admissions and service outcomes. The role also requires timely handling of questions and concerns, preparing reports and dashboards, and representing the organization professionally in meetings, workshops, and local outreach efforts.Qualifications and skillsApplicants should bring strong relationship management, stakeholder coordination, and customer service ability to guide franchisees, school partners, and parents effectively. Clear communication, confident presentation, and negotiation skills are important, along with the ability to explain academic, operational, and commercial topics in a persuasive manner. Prior exposure to business development, client retention, or sales-oriented work in education, franchising, or a similar service environment is valuable. The role also calls for solid planning, organization, and reporting skills, including tracking performance metrics, preparing documents, and managing multiple centers or accounts. Comfort with MS Office, CRM or tracking tools, and online communication platforms is expected, along with a willingness to learn internal systems. A bachelor’s degree in Education, Business, Management, Marketing, or a related discipline is preferred; a postgraduate qualification is an added advantage. Experience in K–12, pre-school, or education services is desirable, especially in franchise or multi-location operations. The selected candidate must be able to work on-site in Coimbatore, travel within the region when required, and collaborate well with cross-functional teams.Additional detailsWork location: Coimbatore, Tamil Nadu, India. Employment type: full-time, on-site. No salary, stipend, opening count, start date, or application deadline was specified in the source.