CCTV Operator

About the Role

This position sits within the Loss Prevention & Security team at Le Méridien Hotels & Resorts in Dubai. The role is focused on safeguarding guests, associates, and property while supporting a smooth and secure hotel environment. The schedule is full time and the role is non-management. This is an on-site position in Dubai, United Arab Emirates.

What You’ll Do

• Cover the property by patrolling designated areas and helping guests access rooms when needed.
• Observe CCTV feeds, perimeter alarms, duress alarms, and the fire and life safety system.
• Secure entrances when required and carry out regular checks for physical hazards.
• Respond to emergencies, including incidents requiring EMS support or first aid/CPR.
• Support guests and employees during urgent or unsafe situations and escalate incidents appropriately.
• Manage disturbances, interruptions, complaints, and unwelcome persons while keeping operations orderly.
• Coordinate outside assistance when necessary and use the correct communication codes for incidents.
• Attend vehicle accident and theft scenes and complete the required incident reporting.
• Prepare loss prevention shift summaries and daily activity reports.
• Keep security records and reports confidential and share information only with authorized people.
• Carry out investigations, collect evidence, and interview relevant individuals when needed.

Working Standards and Physical Expectations

• Follow company policies, procedures, safety rules, and training requirements at all times.
• Report accidents, injuries, and unsafe working conditions to the manager.
• Maintain a neat, professional appearance and protect company property and assets.
• Greet guests in line with brand standards and respond to service needs with professionalism and courtesy.
• Communicate clearly in speech and writing, and maintain positive working relationships.
• Support team goals, comply with quality standards, and assist with other reasonable tasks assigned by supervisors.
• Remain standing, sitting, or walking for long periods, including entire shifts when required.
• Read detailed information in different formats, inspect equipment visually, and use computers or point-of-sale systems to record information.
• Move quickly in response to work situations and handle physical tasks such as lifting, carrying, pushing, pulling, bending, twisting, and reaching.
• Work in narrow, confined, elevated, uneven, slippery, or stair-filled areas when needed.

Requirements

• High school diploma or GED is preferred.
• No prior related work experience is required.
• No supervisory background is required.
• No license or certification is mandatory, although some locations may require additional licensing or registration.
• Ability to maintain confidentiality, follow procedures, and work safely and professionally.
• Comfort with physical activity, observation-based work, and using computers for reports and records.

About Le Méridien

Le Méridien is a brand inspired by elegant travel and European-style hospitality. The team serves curious, creative, globally minded guests who value thoughtful service and memorable experiences. Joining the brand means becoming part of Marriott International’s wider portfolio, where associates are encouraged to do meaningful work, belong to a diverse team, and grow personally and professionally.

Equal Opportunity

Marriott International is an equal opportunity employer and welcomes applicants from all backgrounds. Employment decisions are made without discrimination based on protected characteristics, including disability, veteran status, or any other status protected by law.