Billing Coordinator

Role Overview

Aggreko is hiring a Billing Coordinator to support customer contract billing for the Middle East region. The position is based in Sharjah and focuses on producing invoices accurately, on time, and in line with contract and compliance requirements.

What You Will Be Doing

• Prepare precise invoices and credit notes, and handle customer questions relating to those billing documents.
• Check agreements and purchase orders to confirm billing is correct, aligned with contract terms, and includes all chargeable costs.
• Look into billing differences and fix issues quickly.
• Work closely with Customer Service, Hire Coordination, Sales, and Operations to collect billing inputs and keep agreements managed to a high standard.
• Coordinate with CSR and HC teams on PO expiry tracking and PO value monitoring so billing is not delayed by expired or missing LPOs.
• Keep billing files and records orderly and up to date.
• Support Credit Control by resolving customer disputes, queries, and payment delays.
• Reply to internal and external billing enquiries in a professional and timely manner.
• Help with month-end close tasks and contribute to internal reporting.
• Spot opportunities to improve billing processes and track key metrics such as Days to Invoice, Days Unbilled Outstanding, and Customer Satisfaction.
• Take part in audits by providing invoice-related query support and backup documents to confirm accuracy, completeness, and process compliance.

What We Are Looking For

• At least 2 years of experience in customer service or contract administration in a B2B setting, ideally within rental operations.
• Practical experience using Microsoft Office and ERP/CRM tools such as Salesforce and M3.
• Strong written and spoken communication skills, with a sharp eye for detail.
• A team-oriented approach with a results-focused mindset, able to guide others functionally and solve problems proactively.
• The ability to juggle several tasks, preserve data quality, and work within service level targets.
• Self-motivated, well organised, and open to learning the full hire lifecycle.

Benefits and Culture

• Competitive pay package.
• Comprehensive benefits, including medical insurance.
• Ongoing learning, training, and career development opportunities.
• A workplace that prioritises safety.

Additional Information

Applicants are expected to be can-do, positive, resilient, and persistent. The company welcomes people from different backgrounds and cultures and values individual skills, attitudes, and experiences. Hiring decisions are based on qualifications and experience, without consideration of race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Candidates should submit their resume and academic record.