Triage Practitioner

Role overview

This role sits within the Gynaecology service and is responsible for assessing incoming referrals against approved triage criteria and supporting tools. Working alongside the Lead Triage Nurse and consultant colleagues, the post holder will decide whether referrals should be accepted, rejected, upgraded, or downgraded.

Main purpose of the role

The first point of contact for referrals coming from primary care or other specialties, this position involves reviewing each referral to judge urgency and suitability. The work requires careful decision-making in a busy, fast-moving environment where patients may present with a wide range of gynaecological symptoms and levels of clinical complexity.

About the employer

Aneurin Bevan University Health Board is a highly regarded NHS organisation focused on compassionate care. It supports a population of 650,000 and employs more than 16,000 people across acute, primary and community care. The organisation promotes career growth through paid mandatory training, in-house learning, recognised qualifications, and structured professional pathways. Flexible working, occupational health support, and wellbeing initiatives are also part of the workplace offer.

The Health Board’s Clinical Futures strategy is aimed at bringing care closer to home while maintaining high-quality hospital services when needed, with the goal of delivering modern, world-class healthcare.

Responsibilities

• Review all referrals entering the Gynaecology service and determine the appropriate level of urgency.
• Use approved triage criteria and decision-making tools to assess whether a referral should be accepted, rejected, escalated, or stepped down.
• Work closely with the Lead Triage Nurse and consultant team when handling complex cases.
• Act as the initial contact point for referrals received from primary care and other specialties.
• Manage cases involving a range of gynaecological symptoms and varying clinical severity.
• Maintain a fast, accurate, and well-prioritised workflow in a demanding setting.

Requirements

• Registered Nurse qualification at degree level.
• Additional training, experience, or enhanced practice equivalent to postgraduate diploma level.
• Substantial background in gynaecology.
• Prior training in risk management.
• Evidence of ongoing professional development.
• Experience working at Band 5 level or equivalent.
• Ability to contribute effectively within a multidisciplinary team.
• Experience with service audits.
• Experience providing clinical supervision.
• Previous exposure to complex risk management.
• Previous experience in case management.
• Strong organisational ability and the capacity to manage pressure.
• Ability to prioritise a demanding workload.
• Desirable: advanced training in risk management.
• Desirable: experience supervising and developing junior staff.
• Desirable: experience leading junior staff.
• Desirable: experience driving change, new initiatives, or service development.

Additional information

Applications are welcomed from people with protected characteristics, including disabled and neurodiverse candidates, and from members of the Armed Forces Community. Applicants may submit their application in Welsh, and Welsh-language applications will be treated no less favourably than English-language applications.

Candidates are encouraged to speak directly with the hiring manager about any adjustments they may need for the recruitment process. There is no requirement to disclose personal or medical information; support needs can simply be outlined. If documents are needed in a larger font or an alternative format such as braille, applicants may contact the recruiting manager named in the advert or the recruitment team on 01495 745805 option 3 or by email at abb.vacancyrequests@wales.nhs.uk.

If shortlisted, communication will be sent to the email address used in the application, so applicants should check it regularly. Successful candidates will receive the conditional offer and information pack by email.

The organisation supports flexible working and operates a smoke-free policy across all Health Board sites. Smoking is prohibited for staff, contractors, patients, and visitors. Support to quit smoking is available through the Help Me Quit Team.

This vacancy may close early and can also be withdrawn if filled through the internal redeployment process. The Band 3 salary scale has been updated as part of the NHS Agenda for Change pay award for 2026/2027 and is due to be implemented in August 2026, backdated to 01 April 2026 where applicable.

Equality and language note

The ability to speak Welsh is desirable for this role, and both English and Welsh speakers are encouraged to apply.