Trainer

Role overview

This fixed-term, full-time Trainer position is based in Auckland and sits within the Operations and Service Delivery (OSD) Learning Delivery team. The role focuses on helping staff succeed through consistently delivered learning solutions that align with best practice and national standards.

What you will do

• Deliver approved operational learning sessions for groups, individuals, and just-in-time support in line with agreed standards and learning pathways for OSD teams.
• Provide learning support through in-person, virtual, and digital channels.
• Design and maintain learning spaces that support adult learning and participation.
• Carry out evaluation work during and after training sessions to assess effectiveness.
• Help create learning materials and support tools for managers and staff.
• Contribute to the design of training structures, policies, processes, and workplace support systems that improve facilitation outcomes.
• Review data and prepare reports to support training decisions and continuous improvement.

How you will work

You will work closely with learning designers and Technical Coaches to keep learning products aligned, improve the delivery experience, and ensure smooth support for learners. Some travel will be part of the role.

Skills and experience needed

The ideal candidate is a confident facilitator and trainer who can make a genuine difference to the people they support. You should bring a curious mindset, enjoy solving problems in practical ways, and be comfortable working independently while managing shifting priorities.

• A relevant tertiary qualification, or an equivalent combination of knowledge, skills, and experience, along with a commitment to ongoing professional growth.
• Proven background in designing and delivering operational training and facilitation in a similar setting.
• Experience supporting managers and employees with workplace learning and on-the-job development.
• Ability to juggle multiple tasks, prioritise effectively, and meet deadlines.
• Working knowledge of te Tiriti o Waitangi and its implications for the Ministry of Justice.

About the organisation

Te Tāhū o te Ture – Ministry of Justice is focused on strengthening public trust in the legal system of Aotearoa, New Zealand. The OSD Learning and Development team provides operational learning across Courts and Tribunals, National Service Delivery, Senior Courts, and Commissioning and Service Improvement throughout New Zealand.

The organisation is committed to an inclusive workplace and welcomes people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions.

Benefits

• 22 days of annual leave for full-time employees.
• Flexible work hours where operationally possible.
• Access to an online professional development portal.
• Membership in a range of inclusive and proactive networks.

Salary

The salary band for this role is NZD 74,634 to NZD 95,591, with the final offer depending on relevant skills and experience.

Application information

This vacancy closes on 7 July 2026. Applications will be reviewed as they arrive, and shortlisted candidates may be contacted before the closing date. Candidates are asked to submit a CV and cover letter as part of the online application process.

For any queries, please contact recruitment@justice.govt.nz.